Troubleshooting

Troubleshooting

Checkpoints

If you encounter a problem with the washing machine, first check the table below and try the suggestions.

Problem

 

 

 

 

 

Action

 

 

 

 

 

 

 

• Make sure the washing machine is plugged in.

 

• Make sure the door is properly closed.

 

• Make sure the water taps are open.

 

 

 

 

 

Does not start.

•

Press or tap

 

 

 

Start/Pause to start the washing machine.

 

 

•

Make sure Child Lock is not activated.

 

•

Before the washing machine starts to fill, it will make a series

 

 

of clicking noises to check the door lock and does a quick

 

 

drain.

 

• Check the fuse or reset the circuit breaker.

 

 

 

 

 

 

 

• Fully open the water tap.

Water supply is

•

Make sure the door is properly closed.

insufficient, or no

•

Make sure the water supply hose is not frozen.

water is supplied.

•

Make sure the water supply hose is not kinked or clogged.

 

•

Make sure there is sufficient water pressure.

 

 

 

 

 

 

 

• Make sure the washing machine is running with sufficient

 

 

water pressure.

After a cycle,

•

Make sure the detergent is added to the centre of the

detergent remains

 

detergent drawer.

in the detergent

•

Make sure the rinse cap is inserted properly.

drawer.

•

If using granular detergent, make sure the detergent selector

 

 

is in the upper position.

 

• Remove the rinse cap and clean the detergent drawer.

 

 

 

 

 

 

 

• Make sure the washing machine is installed on a level, solid

 

 

floor that is not slippery. If the floor is not level, use the

 

 

levelling feet to adjust the height of the washing machine.

 

• Make sure the shipping bolts are removed.

 

• Make sure the washing machine is not contacting any other

Excessive vibrations

 

object.

or makes noise.

•

Make sure the laundry load is balanced.

 

• The motor can cause noise during normal operation.

 

• Overalls or metal-decorated clothes can cause noise while

 

 

being washed. This is normal.

 

• Metal objects such as coins can cause noise. After washing,

 

 

remove these objects from the drum or filter case.

 

 

 

 

 

 

 

48  English

Untitled-13 48

2017-06-27 ￿￿ 2:41:26

Page 47 Page 49
Page 48
Image 48
Samsung WW70J5355MW/AD, WW80J5355MW/AD manual Troubleshooting, Checkpoints
Page 47 Page 49

WW70J5355MW/AD, WW80J5355MW/AD specifications

Samsung WW9AJ6400CW/EG and WW70J5355MW/AD are two outstanding washing machine models that reflect the brand's dedication to innovation, performance, and energy efficiency. Both machines are designed to cater to the modern household's needs while providing advanced technology to ensure optimal cleaning results.

The Samsung WW9AJ6400CW/EG is a front-loading washing machine that boasts a generous capacity of 9 kilograms, making it ideal for large families or those with substantial laundry demands. This model is equipped with Samsung's EcoBubble technology, which allows for effective cleaning even at lower temperatures. It generates bubbles that penetrate fabric quickly, ensuring that detergent reaches even the most stubborn stains while being gentle on clothes.

One of the key features of the WW9AJ6400CW/EG is its Digital Inverter Motor. This motor operates quieter and more efficiently than traditional motors, resulting in reduced energy consumption and increased reliability. The washing machine also comes with a variety of wash programs and options, including Quick Wash for fast turnaround on lightly soiled garments, and an Allergy Care program that helps eliminate allergens from fabrics, making it perfect for those with sensitive skin.

On the other hand, the Samsung WW70J5355MW/AD is a 7-kilogram front loader that balances features and affordability. It also incorporates EcoBubble technology, ensuring effective cleaning while being energy-efficient. The model offers a diamond drum design, which prevents fabric snagging and helps maintain the quality of the clothing.

The WW70J5355MW/AD features a ceramic heater that is more resistant to scaling and corrosion compared to conventional heaters, leading to a longer machine lifespan and stable performance. Additionally, the machine’s Smart Check feature allows users to troubleshoot problems using a smartphone app, providing convenience and saving time on service calls.

Both washing machines are designed with user-friendly interfaces and durable construction. They come equipped with energy-efficient ratings, contributing to lower utility bills, which is a critical aspect for environmentally conscious consumers.

In summary, Samsung's WW9AJ6400CW/EG and WW70J5355MW/AD models represent a blend of advanced technology, versatility, and efficiency, making them excellent choices for families looking for reliable washing solutions. Their innovative features like EcoBubble technology, Digital Inverter Motor, and user-centric designs demonstrate Samsung’s commitment to enhancing the laundry experience.
Top Page Image Contents