Code | Action | |
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| |
| Spinning does not work. | |
| • Make sure laundry is spread out evenly. | |
| • Make sure the washing machine is on a flat, stable surface. | |
Ub | • Redistribute the load. If only one item of clothing needs | |
| washing, such as a bathrobe or pair of jeans, the final spin | |
| result might be unsatisfactory, and an “Ub” check message | |
| will be shown in the display. | |
|
| |
| Check the motor for operation. | |
3C | • Try restarting the cycle. | |
• If the information code remains, contact a customer service | ||
| ||
| centre. | |
|
| |
| The electronic control needs to be checked. | |
| • Check if power is supplied properly. | |
| • If the information code remains, contact a customer service | |
UC | centre. | |
| ||
Low voltage detected. | ||
| ||
| • Check if the power cord is plugged in. | |
| • If the information code remains, contact a customer service | |
| centre. | |
|
| |
| High temperature heating check. | |
HC | • If the information code remains, contact a customer service | |
| centre. | |
|
| |
| The Water Level sensor is not working properly. | |
1C | • Turn the machine off, and restart the cycle. | |
• If the information code remains, contact a customer service | ||
| ||
| centre. | |
|
| |
| Check communications between main and sub PBAs. | |
AC | • Turn the machine off, and restart the cycle. | |
• If the information code remains, contact a customer service | ||
| ||
| centre. | |
|
| |
| The MEMS sensor is not working properly. | |
8C | • Turn the machine off, and restart the cycle. | |
• If the information code remains, contact a local Samsung | ||
| ||
| service centre. | |
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Troubleshooting
English 53
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