Sennheiser RS 165 Other problems

Troubleshooting

Other problems

Problem	Possible cause	Possible solutions	Page
Transmitter		Check the connection of the power supply
does not turn	No power connection.		15
		unit.
on
	The rechargeable batteries are almost	Recharge the rechargeable batteries.	17
	empty.
Headphones	No batteries inside the battery	Insert the rechargeable batteries.	16
	compartments.
do not turn on		Remove the rechargeable batteries from
	The rechargeable batteries are inserted
		the headphones and reinsert them again.	16
	the wrong way round.
		Observe correct polarity.
Operating time	The rechargeable batteries are	Replace the rechargeable batteries with	16
decreases	exhausted.	new ones.
You hear	The rechargeable batteries are almost
beeps in the		Recharge the rechargeable batteries.	17
	drained.
headphones
	Distance to the transmitter is too large.	Reduce the distance to the transmitter.	–
	Headphones are not paired with the	Pair the headphones with the transmitter.	–
	transmitter.
Headphones		Perform a proximity pairing:
cannot be	Another set of headphones is being	1. Place the headphones as close as
connected		possible to the transmitter.
	charged so I can‘t pair my second		–
to the		2. Switch the headphones on.
	headphones.
transmitter
		3. Press the Volume +/- buttons
		simultaneously for about 7 seconds.
	Headphones are not compatible.	Use Sennheiser HDR 165, 175, 185, or	–
		195 wireless headphones only.

If you encounter a problem that is not listed in the table, or if the solutions provided do not work, please visit the RS 165 product page at www.sennheiser.com for the most up-to-date list of frequently asked questions.

You may also contact your local Sennheiser service partner for assistance. To find a Sennheiser service partner in your country, visit www.sennheiser.com.

26 RS 165