Troubleshooting

Other problems

Problem

Possible cause

Possible solutions

Page

 

 

 

 

Transmitter

 

Check the connection of the power supply

 

does not turn

No power connection.

16

unit.

on

 

 

 

 

 

 

 

 

 

 

The rechargeable batteries are almost

Recharge the rechargeable batteries.

18

 

empty.

 

 

 

Headphones do

No batteries inside the battery

Insert the rechargeable batteries.

17

not turn on

compartments.

 

 

 

Remove the rechargeable batteries from

 

 

The rechargeable batteries are inserted

 

 

the headphones and reinsert them again.

17

 

the wrong way round.

 

Observe correct polarity.

 

 

 

 

 

 

 

 

Operating time

The rechargeable batteries are exhausted.

Replace the rechargeable batteries with

17

decreases

 

new ones.

 

You hear

The rechargeable batteries are almost

 

 

beeps in the

Recharge the rechargeable batteries.

18

drained.

headphones

 

 

 

 

 

 

 

 

 

 

Distance to the transmitter is too large.

Reduce the distance to the transmitter.

 

Headphones are not paired with the

Pair the headphones with the transmitter.

24

 

transmitter.

 

 

 

Headphones

 

Perform a proximity pairing:

 

 

1. Place the headphones as close as

 

cannot be

Another set of headphones is being

 

possible to the transmitter.

 

connected to

charged so I can‘t pair my second

2. Switch the headphones on.

the transmitter

headphones.

 

3. Press the Volume +/- buttons

 

 

 

 

 

 

simultaneously for about 7 seconds.

 

 

Headphones are not compatible.

Use Sennheiser HDR 165, 175, 185, or

 

195 wireless headphones only.

 

 

 

 

 

 

 

If you encounter a problem that is not listed in the table, or if the solutions provided do not work, please visit the RS 175 product page at www.sennheiser.com for the most up-to-date list of frequently asked questions.

You may also contact your local Sennheiser service partner for assistance. To find a Sennheiser service partner in your country, visit www.sennheiser.com.

28 RS 175