Troubleshooting

Error checklist

Problem

Possible cause

Possible solution

 

 

 

No

Batteries are flat or

Replace the

operation

accupack is flat

batteries or

indication

 

recharge the

 

 

accupack

 

 

 

No RF signal

Transmitter and

Set transmitter and

 

receiver are not on

receiver to the same

 

the same channel

channel

 

 

 

 

Transmitter is out of

Check the squelch

 

range

threshold setting

 

 

or reduce the

 

 

distance between

 

 

transmitter and

 

 

receiving antenna

 

 

 

RF signal

Transmitter is muted

Deactivate the

available,

(“MUTE”)

muting function

no audio

 

 

Receiver’s squelch

Reduce the squelch

signal,

threshold is adjusted

threshold

“MUTE”

too high

 

display

 

 

 

Transmitter doesn’t

Activate the pilot

appears on

the display

transmit a

tone transmission

panel

pilot tone

 

 

 

 

 

 

Audio signal

Transmitter

See “Adjusting the

has a high

sensitivity is

sensitivity” on

level of

adjusted too low

page 53

background

 

 

Receiver’s AF output

Increase the audio

noise

level is adjusted too

output level

 

 

low

 

 

 

 

Audio signal

Transmitter

See “Adjusting the

is distorted

sensitivity is

sensitivity” on

 

adjusted too high

page 53

 

 

 

 

Receiver’s AF output

Reduce the AF

 

level is adjusted too

output level

 

high

 

 

 

 

If problems occur that are not listed in the above table or if the problems cannot be solved with the proposed solutions, please contact your local Sennheiser agent for assistance.

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Sennheiser SKM 500, EK 500 manual Troubleshooting, Error checklist

EK 500, SKM 500 specifications

The Sennheiser EK 500 is a highly regarded portable receiver that is part of Sennheiser's evolution wireless series, designed for professionals who demand high-quality audio performance in a compact form factor. This receiver is especially popular among musicians, audio engineers, and event organizers due to its versatility and reliable transmission capabilities.

One of the standout features of the EK 500 is its exceptional audio clarity. It utilizes Sennheiser's patented HDX digital transmission technology, which ensures that the audio signal remains intact over long distances. This is crucial in live performances where audio fidelity can make a significant difference in the overall production quality. The EK 500 operates in multiple frequency ranges, allowing users to select the best channel for their environment, minimizing interference and ensuring a steady connection.

Another notable characteristic of the EK 500 is its robust construction. Built to withstand the rigors of professional use, the receiver features a metal housing that provides durability while keeping the weight manageable for seamless portability. It is designed with the modern user in mind, featuring a clear LCD interface that displays essential information such as battery status, frequency settings, and audio levels, making it easy to monitor during operation.

The EK 500 also supports multiple receiver configurations, enabling the use of multiple channels simultaneously. This flexibility is incredibly valuable in larger productions where multiple wireless microphones are required. The unit is compatible with a variety of Sennheiser transmitters, offering users an extensive range of options to suit their specific needs.

Furthermore, the EK 500 incorporates advanced features such as automatic frequency scanning and synchronization with transmitters, simplifying the setup process. Whether in a conference setting, theatrical production, or live concert, this receiver ensures hassle-free operation. Its operating time is also noteworthy, with energy-efficient designs that extend battery life, allowing for longer performances without interruptions.

In summary, the Sennheiser EK 500 is a powerful and reliable wireless receiver that offers excellent audio performance, robust build quality, and user-friendly features. Its advanced technologies and integration capabilities make it an essential tool for professionals looking to elevate their audio experience in various settings, from live events to studio recordings.