Troubleshooting Guide

PROBLEM

POSSIBLE REASONS & SOLUTIONS

 

Check filters to see if they need cleaning. Follow instructions for rinsing

 

and drying the filters before re-inserting back into the vacuum. (See

Vacuum is not

“Maintenance” sections for instructions.)

Dust cup may be full; empty dust cup.

picking up dirt.

Check hose and hose connections for blockages; clear blockages if required.

 

 

If dust cup is empty, and attachment inlets are clear, check for other

 

blockages. (See “Checking for Blockages” for instructions.)

 

 

Vacuum lifts scatter rugs

Suction is powerful. Take care when vacuuming scatter-type rugs or rugs

(lightweight, movable

with delicately sewn edges. Open the suction release on the handle to

rugs).

decrease suction power.

 

 

 

Check filters to see if they need cleaning. Follow instructions for rinsing

 

and drying the filters before re-inserting back into the vacuum. (See

 

“Maintenance” sections for instructions.)

Airflow is restricted. No

Dust cup may be full; empty dust cup.

Check hose, hose connections, nozzles and accessories for blockages; clear

suction or light suction.

blockages if required.

 

Close the suction release on the handle to increase suction power.

 

If dust cup is empty, and attachment inlets are clear, check for other

 

blockages. (See “Checking for Blockages” for instructions.)

 

 

Motorized floor brush

Immediately turn off and unplug vacuum, disconnect the nozzle and remove

has become jammed or

blockage before reconnecting and turning vacuum back on. (See “Checking

has shut off.

for Blockages” for instructions.)

 

This vacuum cleaner is equipped with a motor protective thermostat. If for

 

some reason your vacuum overheats, the thermostat will automatically turn

 

the unit off. Should this occur, perform the following steps to restart the

 

motor thermostat:

 

1. Move the On/Off switch to the “O” (Off) position.

 

2. Unplug the vacuum.

Vacuum turns off on its

3. Empty the dust cup and clean filters. (See “Maintenance” sections for

instructions.)

own.

4. Check for blockages in hose, accessories and inlet openings. (See

 

“Checking for Blockages” for instructions.)

 

5. Allow the unit to cool for a minimum of 45 minutes.

 

6. Plug in the vacuum.

 

7. Turn the On/Off switch to the “I” (On) position to restart the vacuum.

 

Note: If vacuum still does not start, contact Customer Service at:

 

1-800-798-7398.

 

 

To purchase replacement parts, please visit our website: www.sharkclean.com

or contact customer service: 1-800-798-7398.

www.sharkclean.com

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Shark NV350W manual Troubleshooting Guide

NV350W specifications

The Shark NV350W is a versatile and powerful vacuum cleaner designed to tackle a variety of cleaning tasks around the home. With its advanced features and innovative technologies, it provides users with an efficient and user-friendly cleaning solution.

One of the standout features of the Shark NV350W is its Lift-Away technology. This unique design allows users to detach the canister from the vacuum's main body, enabling easy cleaning of upholstery, stairs, and other hard-to-reach areas. The lightweight canister makes it convenient to carry while still delivering the powerful suction that Shark vacuums are known for.

Equipped with a powerful 1200-watt motor, the NV350W generates strong suction capable of picking up dirt, debris, and pet hair from both carpets and hard floors. The vacuum features a brush roll that can be turned on or off, allowing users to switch between deep cleaning carpets and gentle cleaning on bare floors. This flexibility ensures that no surface is left untouched.

The Shark NV350W also comes with a HEPA filter, which is crucial for allergy sufferers and households with pets. The filter captures 99.9% of dust and allergens, ensuring that the air remains clean while vacuuming. Additionally, the vacuum's anti-allergen complete seal technology prevents allergens from escaping back into the air, creating a healthier home environment.

Another notable characteristic of the NV350W is its large capacity dust cup. With a capacity of 1.2 quarts, it allows for extended cleaning sessions without frequent emptying. The dust cup is easy to remove and washable, adding to the overall convenience of maintenance.

The vacuum is also equipped with a variety of attachments designed for different cleaning needs. The included crevice tool is ideal for tight spaces, while the upholstery tool can efficiently clean furniture and soft surfaces. Additionally, the dusting brush helps to clean delicate items and surfaces effectively.

Finally, the Shark NV350W is designed for ease of use. It features a long power cord that allows for extended reach without the need to constantly switch outlets, and its lightweight design ensures that maneuverability is effortless.

With its combination of powerful suction, advanced filtration, and user-friendly design, the Shark NV350W is an excellent choice for anyone seeking a reliable and effective vacuum cleaner to maintain a clean home.