Sharp KB-3401L manual 35

Before you call for service

Please check the following before calling for service. It may save you time and expense.

	Problem	Possible cause	Solution
1	Part or all of range	• Power cord of range is not completely	• Make sure the power cord is tightly
	does not operate.	connected to the electrical outlet.	connected to the outlet.
		• Power outage.	• Check house lights to be sure. Call your
		• Fuse/circuit breaker at home doesn’t	local electric company for service.
			• Replace the fuse or reset the circuit
		work.	breaker.
		• Range is in Demo Mode.	• See page 31 for how to cancel Demo
			Mode.
2	Surface units do not	• No power to the appliance.	• See SOLUTION for PROBLEM 1.
	heat.	• Surface controls improperly set.	• Check if the controls have been properly
			set. See page 14.
3	Surface units too hot or	• Improper cookware being used.	• Use pans which are flat and match the
	not hot enough.		diameter of the surface unit selected.
4	Surface unit stops	• It is normal when turned to a lower
	glowing.	setting.
5	Scratches on glass	• Incorrect cleaning methods were used.	• Use the recommended cleaning procedure.
	ceramic cooktop.	• Cookware with rough bottom has been	See page 32.
			• Use smooth, flat-bottomed cookware.
		used.
6	Areas of discoloration	• Food spillovers not cleaned before next	• Use the recommended cleaning procedure.
	on the cooktop.	use.	See page 32.
7	Metalmarks on	• Sliding or scraping of metal pans on top.	• Do not slide metal pans. When cool, clean
	cooktop.		with cooktop cleaning cream to remove the
			marks.
8	Brown streaks or specks	• Boilovers are cooked onto surface.	• Use the recommended cleaning procedure.
	on cooktop glass sur-		See page 32.
	face.
9	Food in Microwave	• No power to the appliance.	• See SOLUTION for PROBLEM 1.
	Drawer is not heated.	• Drawer controls improperly set.	• Check if the controls have been properly
		• Range is in Demo Mode.	set. See page 17.
			• See page 32.
10	Microwave Drawer light	• Light bulb is loose or burned out.	• Call for service.
	does not work.
11	Oven does not work.	• No power to the appliance.	• See SOLUTION for PROBLEM 1.
		• Oven controls improperly set.	• Check if the controls have been properly
		• Oven too hot.	set. See page 23.
			• Allow the oven to cool below locking
			temperature and then reset to the desired
		• Range is in Demo Mode.	setting/temperature.
			• See page 31.
12	Oven light does not	• Light bulb is loose or burned out.	• Tighten or replace the bulb.
	work.
13	Touch controls will not	• Control Lock is on.	• See page 30 to unlock.
	operate.

35