Before you call for service

 

Problem

Possible cause

Solution

 

 

 

 

14 Lower oven will not

• Lower oven door is locked.

• See page 31 to unlock oven door.

 

open.

 

• See 18 below.

 

15 Poor baking results.

• Oven controls improperly set.

• Check if the controls have been properly

 

 

• Rack position is incorrect.

set. See page 24.

 

 

• See page 23.

 

 

• Incorrect cookware is used.

• Use cookware suggested in recipe.

 

 

• Pan warped.

• Do not use pans that are dented or

 

 

• Oven thermostat needs adjustment.

warped.

 

 

• See page 31.

 

 

• Range not level.

• Place a marked glass measuring cup filled

 

 

 

with water on the center of the oven rack.

 

 

 

If the water level is uneven, refer to the

 

 

 

Installation Manual for leveling the range.

 

 

• Oven door opened too frequently.

• Open oven door only after shortest

 

 

recommended baking time. Use Oven

 

 

 

Light pad to see the food in the oven.

 

16 Food does not broil

• Oven controls improperly set.

• Check if the controls have been properly

 

properly or smokes

• Improper rack position being used.

set. See page 25-26.

 

excessively.

• See page 25-26.

 

 

• Aluminum foil was incorrectly used.

• See page 23.

 

 

• Oven door was closed during broiling.

• Leave the door open to broil stop

 

 

 

position.

 

17 Self-cleaning cycle does

• The oven temperature is too high to set a

• Allow the oven to cool and reset the con-

 

not work.

self-cleaning cycle.

trols.

 

 

• Oven controls improperly set.

• Check if the controls have been properly

 

 

 

set. See page 30.

 

18 Oven door does not open

• Oven too hot.

• Allow the oven to cool below locking

 

after a clean cycle.

 

temperature.

 

19 Strong odor or light

• This is normal for a new range.

• It will disappear after a few uses. Ventilate

 

smoke when range is

 

the room to remove odors more quickly.

 

turned on.

• Excessive food soils on the oven bottom.

• Use a self-cleaning cycle. See page 30.

 

 

 

 

 

 

 

20 Display flashes.

• Power failure.

• Press Clear pad and reset the clock. If the

 

 

 

oven was in use, you must reset the cooking

 

 

 

function.

21 Steam from the vent.

When using the bake or microwave feature, it is normal to see steam from the food coming out of the vent.

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