Before you call for service

 

Problem

Possible cause

Solution

 

 

 

 

14 Lower oven will not

• Lower oven door is locked.

• See page 41 to unlock oven door.

 

open.

 

• See 18 below.

 

15 Poor baking results.

• Oven controls improperly set.

• Check if the controls have been properly

 

 

• Rack position is incorrect.

set. See page 30.

 

 

• See page 29.

 

 

• Incorrect cookware is used.

• Use cookware suggested in recipe.

 

 

• Pan warped.

• Do not use pans that are dented or warped.

 

 

• Oven thermostat needs adjustment.

• See page 41.

 

 

• Range not level.

• Place a marked glass measuring cup filled

 

 

 

with water on the center of the oven rack.

 

 

 

If the water level is uneven, refer to the

 

 

• Oven door opened too frequently.

Installation Manual for leveling the range.

 

 

• Open oven door only after shortest

 

 

 

recommended baking time. Use Oven

 

 

 

Light pad to see the food in the oven.

 

16 Food does not broil

• Oven controls improperly set.

• Check if the controls have been properly

 

properly or smokes

• Improper rack position being used.

set. See page 33.

 

excessively.

• See page 34.

 

 

• Aluminum foil was incorrectly used.

• See page 29.

 

 

• For Conventional Broil, oven door was

• Leave the door open to broil stop position

 

 

closed during broiling.

when using Conventional Broil.

 

 

• For Convection Broil, oven door was not

• Leave the door closed when using

 

 

closed during broiling.

Convection Broil.

 

17 Self-cleaning cycle does

• The oven temperature is too high to set a

• Allow the oven to cool and reset the

 

not work.

self-cleaning cycle.

controls.

 

 

• Oven controls improperly set.

• Check if the controls have been properly

 

 

 

set. See page 39.

 

18 Oven door does not open

• Oven too hot.

• Allow the oven to cool below locking

 

after a clean cycle.

 

temperature.

 

19 Strong odor or light

• This is normal for a new range.

• It will disappear after a few uses. Ventilate

 

smoke when range is

• Excessive food soils on the oven bottom.

the room to remove odors more quickly.

 

turned on.

• Use a self-cleaning cycle. See page 39.

 

20 Display intermittently

• Power failure.

• Touch Set Clock pad on the display and

 

shows Video Demo and

 

follow the directions. If the oven was in

 

Set Clock.

 

use, you must reset the cooking function.

 

21 Steam from the vent.

• When using the bake or microwave feature,

 

 

 

it is normal to see steam from the food

 

 

 

coming out of the vent.

 

46