Before you call for service

Please check the following before calling for service. It may save you time and expense.

 

Problem

Possible cause

Solution

 

 

 

1 Part or all of Microwave

• Power cord of Microwave Drawer is not

• Make sure the power cord is tightly connected

 

Drawer does not operate.

completely connected to the electrical outlet.

to the outlet.

 

 

• Power outage.

• Check house lights to be sure. Call your local

 

 

• Fuse/circuit breaker at home doesn’t work.

electric company for service.

 

 

• Replace the fuse or reset the circuit breaker.

 

 

• Microwave Drawer is in Demo Mode.

• See page 17 for how to cancel Demo Mode.

2

Food in Microwave

• No power to the appliance.

• See SOLUTION for PROBLEM 1.

 

Drawer is not heated.

• Drawer controls improperly set.

• Check if the controls have been properly set.

 

 

• Drawer is in Demo Mode.

• See page 17.

3

Microwave Drawer light

• Light bulb is loose or burned out.

• Call for service.

 

does not work.

 

 

4

Touch controls will not

• Control Lock is on.

• See page 16 to unlock.

 

operate.

 

 

5

Display flashes.

• Power failure.

• Press Clear pad and reset the clock. If the

 

 

 

Microwave Drawer was in use, you must reset

 

 

 

the cooking function.

6

Steam from the vent

• During microwaving, steam may come from

 

 

 

the right side of the vent.

 

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