Appendix
Problem | Possible Solution |
• No picture | • Is connection to other components correct? Page 12 |
•Is the correct input selected? Page 16
•Is “On” selected in “Audio Only”? Page 25
•If the PC image is not displayed, check the following:
-When connecting a laptop PC to the TV, check that display output mode of the PC is set to external monitor.
-Check the resolution setting on the PC. Is a
“PC Compatibility Chart” below
• Picture quality of HD programs is | • To enjoy HD images from external equipment, you are required to set up HDMI |
poor. | connection or component connection. |
•If the program content is not of HD quality, HD images cannot be displayed. Check that the program you are viewing provides HD images.
•The HD cable/satellite
•The cable/satellite broadcast may not support a signal resolution of 1080p.
•The TV sometimes makes a • This is not a malfunction. This happens when the cabinet slightly expands and
cracking sound. | contracts according to change in temperature. This does not affect the TV's |
| performance. |
Troubleshooting - Error Message | ||
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| |
The example of an error message | Possible Solution | |
displayed on a screen | ||
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• Failed to receive broadcast. | • Check the antenna cable. Check that the antenna is correctly setup. | |
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PC Compatibility Chart
It is necessary to set the PC correctly to display XGA and WXGA signal.
PC | Resolution | Horizontal Frequency | Vertical Frequency | VESA Standard | |||
|
| 720 x 400 | 31.5 kHz | 70 Hz |
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| VGA |
| 31.5 kHz | 60 Hz |
| O | |
| 640 x 480 | 37.9 kHz | 72 Hz |
| O | ||
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| 37.5 kHz | 75 Hz |
| O | |
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|
| 35.1 kHz | 56 Hz |
| O | |
| SVGA | 800 x 600 | 37.9 kHz | 60 Hz |
| O | |
PC | 48.1 kHz | 72 Hz |
| O | |||
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| |||||
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| 46.9 kHz | 75 Hz |
| O | ||
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| 48.4 kHz | 60 Hz |
| O | |
| XGA | 1024 x 768 | 56.5 kHz | 70 Hz |
| O | |
|
|
| 60.0 kHz | 75 Hz |
| O | |
| WXGA | 1360 x 768 | 47.7 kHz | 60 Hz |
| O | |
| SXGA | 1280 x 1024 | 64.0 kHz | 60 Hz |
| O | |
| 1080p | 1920 x 1080 | 67.5 kHz | 60 Hz |
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VGA and XGA are registered trademarks of International Business Machines Corp.
CLEARING THE SECRET NUMBER
If you forget the secret number, clear the secret number using the following procedure.
1Select “Parental CTRL” on the Setup menu to display the secret number screen. (For operating the on- screen display menu, see page 18.)
2Press and hold both CHUand VOLk on the TV simultaneously until the message appears on the screen.
The secret number is
.
• As a precautionary measure, make a note of your secret number above, and keep it in a safe place.
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