72
Problem Possible Solution
No picture Is connection to other components correct? Pages 12 to 16 and 51
Is the correct input selected? Pages 12 and 21
Is "On" selected in "Audio Only"? Page 29
If the PC image is not displayed, check the following:
- When connecting a laptop PC to the TV, check that display output mode of the
PC is set to external monitor.
- Check the resolution setting on the PC. Is a non-compatible signal being input?
Page 56
Picture quality of HD programs is
poor.
To enjoy HD images from external equipment, you are required to set up HDMI
connection or component connection.
If the program content is not of HD quality, HD images cannot be displayed. Check
that the program you are viewing provides HD images.
The HD cable/satellite set-top box may need to be confi gured to output HD images
via cable/satellite.
The cable/satellite broadcast may not support a signal resolution of 1080p.
The TV sometimes makes a
cracking sound.
This is not a malfunction. This happens when the cabinet slightly expands and contracts
according to change in temperature. This does not affect the TV's performance.
The original home page cannot
be displayed.
Is the ETHERNET cable connected correctly? Page 58
Check the settings of "Internet Setup". Pages 60 to 61
Some Internet functions used on a
PC are not available from the TV.
The TV has only limited functions compared with regular PC browsers. Page 63

Troubleshooting - Error Message

The example of an error message
displayed on a screen Error code Possible Solution
Failed to receive broadcast. E202
Check the antenna cable. Check that the antenna is correctly setup.
No broadcast now. E203 Check the broadcast time in the program guide.
An incompatible audio signal has
been received. Change the output
device audio settings to PCM.
This message is displayed when an audio format other than PCM
is input. (Dolby Digital and DTS audio formats are not supported.)
- Set the audio output format of connected external HDMI
equipment to PCM.
- Refer to the operation manual of the external equipment for
setting details.
Appendix