Appendix

Troubleshooting

ProblemPossible Solution

• No power

• Check if you pressed TV POWER on the remote control unit. (See page 14.)

 

If the indicator on the TV is off, press POWER on the TV.

 

• Is the AC cord disconnected? (See page 6.)

 

 

• Unit cannot be operated.

• External influences such as lightning, static electricity, may cause improper

 

operation. In this case, operate the unit after first turning on the power of the TV

 

or unplugging the AC cord and replugging it in after 1 or 2 minutes.

 

 

• Remote control unit does not

• Is the FUNCTION set correctly? Set it to the TV setting position.

operate.

• Are batteries inserted with polarity (e, f) aligned? (See page 7.)

 

• Are batteries worn out? (Replace with new batteries.)

 

• Are you using it under strong or fluorescent lighting?

 

• Is a fluorescent light illuminated near the remote control sensor?

 

 

• Picture is cut off/with sidebar

• Is the image position correct? (See page 32.)

screen.

• Are screen mode adjustments such as picture size made correctly? (See page

 

35.)

 

 

• Strange color, light color, or color

• Adjust the picture tone. (See pages 25 to 26.)

misalignment

• Is the room too bright? The picture may look dark in a room that is too bright.

 

 

• Power is suddenly turned off.

• Is the sleep timer set? (See page 37.)

 

• Check the power control settings. (See page 28.)

 

• The unit’s internal temperature has increased.

 

Remove any objects blocking vent or clean the vent.

 

 

• No picture

• Is connection to other components correct? (See pages 30 to 31.)

 

• Is correct input signal source selected after connection? (See page 33.)

 

• Is the correct input selected? (See page 33.)

 

• Is picture adjustment correct? (See pages 25 to 26.)

 

• Is “On” selected in “Audio Only”? (See page 36.)

 

• If, after inserting the CableCARD security module, you are unable to receive

 

broadcast service, remove the CableCARD security module and reinsert.

 

 

• No sound

• Is the volume too low? (See page 17.)

 

• Is “Variable” selected in “Output Select”? (See page 36.)

• Upgrade is displayed continuously. • Verify your antenna cable is connected property.

Reinsert the CableCARD security module. If the trouble still exists after reinserting the CableCARD security module and verifying the antenna cable, please contact your Cable Provider Company.

Troubleshooting-Digital broadcasting

The error message about reception of broadcast

The example of an error message

Error code

Possible Solution

displayed on a screen

 

 

 

• Failed to receive broadcast.

E202

• Check the antenna cable. Check that the antenna is correctly

setup.

 

 

 

 

 

• No broadcast now.

E203

• Check the broadcast time in the program guide.

 

 

 

Cautions regarding use in high and low temperature environments

When the unit is used in a low temperature space (e.g. room, office), the picture may leave trails or appear slightly delayed. This is not a malfunction, and the unit will recover when the temperature returns to normal.

Do not leave the unit in a hot or cold location. Also, do not leave the unit in a location exposed to direct sunlight or near a heater, as this may cause the cabinet to deform and the Liquid Crystal panel to malfunction.

Storage temperature: –4°F to +140°F (–20°C to +60°C)

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