Troubleshooting Guide
If a fault occurs, run through the table below before taking your unit for repair.
If the fault persists, attempt to solve it by switching the unit off and on again. If this fails to resolve the situation, consult your
dealer. Under no circumstances should you attempt to repair the unit yourself. This could void the warranty.
HDMI troubleshooting
• This unit has been designed to be compliant with HDMI(High Definition Mutimedia Interface) version 1.1.
Depending on the component you have connected, unreliable signal transfers may result. In addition, some
functions may be limited.
(For details, refer to the operating instructions of the connected TV, DVD player, etc.)
PROBLEM POSSIBLE CAUSE REMEDY
No power
No picture and
sound
No picture or
abnormal picture
No sound or
abnormal sound
Do not operate
with remote
control unit.
• The AC input cord is disconnected.
• Poor connection at AC wall outlet or the outlet is dead or off.
• The HDMI cord(or HDMI to DVI converter cord) are disconnected.
• The incorrect selection of input source on the TV.
• The DVD player is playing a DVD-Audio with CPPM.
• This unit is connected to TV, DVD player, etc. that does not
support HDCP(High-bandwidth Digital Content Protection).
• The settings for HDMI, COMPONENT VIDEO, etc. on the DVD
player, etc. do not match those of the connected TV.
• Input selection on this unit is wrong.
• Component video connections are not made according to color
coding.
• The COMPONENT VIDEO OUTs of the source equipment outputs
the interlaced video signals (480i or 576i).
• The HDMI OUT connector of this unit is connected to the DVI IN
connector of TV,etc.
• Battery dead.
• Remote control unit is too far from this unit.
• The remote sensor is obstructed.
• and ends of battery inserted in reverse.
• Connect cord securely.
• Check the outlet using a lamp or another
appliance.
• Connect the cord correctly.
• Select the input source correctly.
• The HDMI OUT connector does not output the
video and audio signals of it.
• This unit will not transfer the video signals.
This is not mulfunction. Use the TV and DVD
player, etc that do support HDCP.
• Set them correctly depending on the connected
TV.
• Select the input corresponding to signals to be
transferred to TV.
• Connect Y to Y, PBto PB(or B-Y, CB) and PRto
PR(or R-Y, CR).
• Output the progressive video signals (480p or
576p).
• The DVI connector does not accept audio signals.
In such a case, you should make optical digital
connection between the components.
• Replace with new battery.
• Move closer.
• Remove obstacle.
• Insert battery properly.
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