Troubleshooting
Issue | Indicator Status | Solution | ||||
No sound or faint | Receiver ready LED on | Verify all sound system connections | ||||
sound |
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Receiver ready LED off | • | Turn on transmitter | ||||
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| • Make sure the batteries are installed correctly | ||
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| • Perform automatic transmitter setup | ||
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| • | Insert fresh batteries | |
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| Receiver LED screen off | Make sure AC adapter is securely plugged into | ||||
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| electrical outlet | ||
| Transmitter indicator LED | Replace transmitter batteries. | ||||
| flashing red |
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| LED screen shows dash | Error code displayed. Contact your Shure reseller for | ||||
| and value | assistance. | ||||
| Transmitter LED flashes | Transmitter and receiver incompatible. Contact your | ||||
| red for 7 seconds after | Shure reseller for assistance. | ||||
| attempting to sync |
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Noise bursts or | N/A | • Change receiver and transmitter to a different | ||||
audio dropouts |
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| channel | |
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| • Remove nearby sources of RF interference such | ||
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| as cordless or cell phones, computers, wireless | |
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| routers, media players, digital signal processors, | |
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| and security systems. | |
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| • | Replace transmitter batteries | |
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| • If using multiple systems, change the frequency of | ||
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| one of the active systems | |
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Distortion | Audio LED on receiver | Reduce transmitter gain | ||||
| indicates clipping (red) |
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Distortion increases | Transmitter power light | Replace transmitter batteries | ||||
gradually over time | glowing or flashing red |
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Sound level | N/A | Adjust transmitter gain as necessary | ||||
different from |
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cabled guitar |
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or microphone |
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or when using |
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different guitars |
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Cannot turn | Transmitter LED slowly | Replace transmitter batteries | ||||
transmitter on | flashing red |
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| Transmitter LED rapidly | Contact your Shure reseller for assistance. | ||||
| flashing red |
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| XLR Output |
| 1/4” Output | |||
| 50 ohms |
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| 50 ohms | |
50 ohms |
| 50 ohms |
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