Siemens 600 manual Service&Quality, Service 2yearsGlobalLimitedStandardWarranty, Top-UpServices

Product￿Facts￿·￿Pocket￿LOOX￿600￿·￿Issue￿September￿2002￿

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Service￿&￿Quality

Service

2￿years￿Global￿Limited￿Standard￿Warranty￿

For￿the￿Pocket￿LOOX,￿Fujitsu￿Siemens￿Computers￿offers￿a￿send-in￿warranty￿(also￿called￿return-to-base￿warranty)￿for￿a￿period￿of￿two￿years￿after￿purchase. End-users￿will￿find￿the￿details￿of￿this￿warranty￿statement￿and￿contacts￿to￿the￿Fujitsu-Siemens￿web-service￿and￿national￿helpdesks￿in￿the￿product￿package.￿

End-user￿Service￿at￿Fujitsu-Siemens

The￿international￿network￿of Fujitsu-Siemens￿Service￿Organizations￿and￿Authorized￿Service￿Partners￿offer￿its￿services￿and￿warranties￿directly￿to￿the￿end-user.￿For￿claims￿of￿legal￿warranty￿and￿assistance￿the￿owner￿of￿a￿Pocket￿LOOX￿may￿contact￿his￿dealer,￿but￿customers￿can￿rely￿on￿Fujitsu-Siemens:￿Global￿access￿to￿web-support,￿helpdesk￿assistance￿and￿Fujitsu￿Siemens￿local￿service￿centers￿guarantee￿customer￿satisfaction￿even￿in￿case￿of￿operational￿problems.￿

Fujitsu￿Siemens￿national￿helpdesks￿will￿assist￿end-users￿in￿remote￿troubleshooting￿and￿will￿-￿in￿case￿of￿hardware￿problems￿-￿guide￿him￿through￿the￿repair￿process￿for￿his￿Pocket￿LOOX.￿

The￿Fujitsu-Siemens￿web-site￿offers￿up-to-date￿information￿about￿country-specific￿services￿and￿free￿download￿service￿for￿the￿complete￿bit-image￿of￿updated￿Pocket￿PC￿2002￿versions￿for￿the￿Pocket￿LOOX￿as￿well￿as￿drivers and￿a￿variety￿of￿free￿software￿applications.￿

Within￿the￿scope￿of￿warranty,￿labour￿and￿materials￿for￿the￿repair￿will￿be￿free-of-charge,￿as￿well￿as￿the￿return￿shipment￿to￿the￿repair￿center￿in￿the￿specific￿country.

Top-Up￿Services￿

A￿Top-Up￿Service￿Package￿can￿be￿purchased￿which￿offers￿warranty￿extension￿up￿to￿three￿years￿and￿fast￿reacting￿next- day￿service￿by￿ship￿&￿collect￿exchange￿of￿a￿defective￿Pocket￿LOOX.￿￿

Easy￿Guide

The￿ Easy￿ Guide￿ is￿ a￿ CD￿ delivered￿ with￿ every￿ handheld.￿ It￿ contains￿ all￿ the￿ information￿ you￿ will￿ need￿ to￿ successfully￿ operate￿your￿handheld.

Driver￿and￿Technology￿CD

More￿detailed￿information￿on￿handhelds￿can￿be￿found￿on￿the￿Internet:￿￿www.pocket-loox-www.com

Quality

Fujitsu￿ Siemens￿ Computers￿ brings￿ the￿ latest￿ technologies￿ to￿ market￿ and￿ guarantees￿ the￿ quality￿ and￿ performance￿ it￿ represents.

Great￿ care￿ is￿ taken￿ with￿ the￿ selection￿ and￿ qualification￿ of￿ suppliers;￿ special￿ attention￿ is￿ given￿ to￿ compliance￿ with￿ international￿standards￿and￿to￿exhaustive￿function￿tests￿both￿on￿components￿and￿on￿the￿system￿as￿a￿whole.

Fujitsu￿ Siemens￿ invests￿ heavily￿ in￿ designing￿ its￿ own￿ handhelds￿ and￿ building￿ them￿ in￿ the￿ most￿ cost￿ effective￿ way,￿ this￿ guarantees￿control￿over￿the￿whole￿design￿and￿production￿process.