Troubleshooting tips

Your CENTRA hearing system is an extremely reliable device. However, should a problem occur, it can usually be corrected quickly. This troubleshooting guide helps you to sort out sim- ple problems.

PROBLEM

CAUSE

POSSIBLE SOLUTION

 

 

 

System

Weak or dead

Replace with new

sound is weak

battery

battery

 

System clogged

Clean ear mold

 

Volume too low

Turn up volume control

 

 

 

System

Improper seating in

Try reinserting the instru-

whistles

ear

ment until it fits securely

 

Volume control too

Lower volume control

 

high

 

 

Clogged with wax or

Clean ear mold or contact

 

excessive wax in

your hearing instrument

 

ears

specialist

 

Crack in ear mold

See your hearing instru-

 

tubing

ment specialist

 

 

 

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Siemens Behind-the-Ear System manual Troubleshooting tips, System clogged