Questions & Answers | 73 |
|
Problem | Possible causes | Possible solutions |
Message cannot be | Service provider does not support this | Check with your service provider. |
sent. | service. |
|
| Phone number of the service centre is | Set service centre (p. 32). |
| not set or is wrong. |
|
| SIM card contract does not support this | Contact your service provider. |
| service. |
|
| Service centre overloaded. | Repeat message. |
| Addressee does not have a compatible | Check. |
| phone. |
|
PIN error/ | Three wrong entries. | Enter the MASTER PIN (PUK) provided with |
PIN 2 error. |
| the SIM according to the instructions. If |
|
| MASTER PIN or PIN are lost, contact your |
|
| service provider. |
Phone code error. | Three wrong entries. | Contact Siemens Service (p. 74). |
Service provider code | No authorisation for this service. | Contact your service provider. |
error. |
|
|
Too few/too many | Functions may have been added or re- | Check with your service provider. |
menu entries. | moved by the service provider via the |
|
| SIM card. |
|
No fax possible. | Incorrect settings in the PC. | Check settings (p. 63). |
| No authorisation for the service. | Contact your service provider. |
Damage |
|
|
Severe shock. | Remove battery and SIM and insert them again. Do not dismantle the phone. | |
Phone became wet. | Remove battery and SIM card. Dry immediately with cloth, do not heat. Dry connec- | |
| tor contacts thoroughly. Stand unit upright in an air current. Do not dismantle the | |
| phone. |
|