SMC Networks SMC2586W-G manual Other Problems

•If you cannot find any incorrect settings of the SMC2586W-G, the default gateway of the SMC2586W-G may be really down or there are other communication problems on the network backbone.

Other Problems

•My SMC2586W-G has been set to obtain an IP address automatically by DHCP. How can I know its acquired IP address so that I can manage it using a Web browser?

•Use the SMC2586W-G Scan Utility (WLBrwsr.exe), which is included in the SMC2586W-G Installation CD. This utility can discover nearby SMC2586W-Gs and show their MAC addresses and IP addresses. In addition, it can launch the Web browser on your computer.

NOTE: On Windows 2000/XP, SMC2586W-G Scan Utility can only be run by a user with administrator privilege.

NOTE: SMC2586W-G Scan Utility does not scan the SMC2682W.

Fig. 111 SMC2586W-G Configuration Utility.

•My SMC2586W-G stops working and does not respond to Web management requests.

•The firmware of the SMC2586W-G may be stuck in an incorrect state.

•Unplug the power connector from the power jack, and then re-plug the connector to restart the SMC2586W-G.

•Contact our technical support representatives to report this problem, If this happens after a failed firmware upgrade process, the firmware of the SMC2586W-G may have been corrupted.

•If the SMC2586W-G still does not work after restarting, there may be hardware component failures in the SMC2586W-G.

•Contact our technical support representatives for repair.

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