9 | Troubleshooting
he Router’s web-based administration pages, then you may not be properly
. Click Start then choose Run.
to open a DOS prompt.
. In the DOS window, type ipconfig and verify the information that is displayed.
nfiguration should be similar to the
•
•
• e next
section.
If you are g uter.
Confirm not,
please try a
If you ha d type
config/renew.
einstall your network adapter. Please
is.
If you have anot ion. Once
you have confir ow.
1. Open a DOS
2. Type ipconfi
3. Then type ipco
1. Check that th
2. Be sure the
3. Verify that of any
cable does n
4. Check the ne
5. The 10BASE

E. I can’t get an Internet

If you are havi y, you can
expose the PC to seful when an
plication requires too many ports or when you are not sure which ports to use. See section 7.8.6 to
ccessfully configure this option
. Verifying your connection to the router A
If you are unable to access t
connected or configured.
To determine your TCP/IP configuration status please follow the steps below:
1
2. Type cmd or command
3
4. If your computer is set up for DHCP, then your TCP/IP co
information displayed:
IP Address: 192.168.2.x (x is number between 100 and 199 by default.)
Subnet: 255.255.255.0
Gateway: 192.168.2.1 If you have an IP address that starts with 169.254.xxx.xxx then see th
If you have another IP address configured, then see section C.

B. I am getting an IP Address that starts with 169.254.xxx.xxx

etting this IP Address, then you need to check that you are properly connected to the Ro
that you have a good link light on the Router for the port this computer is connected to. If
nother cable.
ve a good link light, please open up a DOS window as described in the previous section an
ip
If you are still unable to get an IP Address from the Router, r
efer to your adapter manual for information on how to do thr

C. My computer’s IP Address is incorrect

her IP address listed then the PC may not be configured for a DHCP connect
med your computer is configured for DHCP, then please follow the steps bel
window as described above.
g/release.
nfig/renew.

D. The 10/100 LED does not light after a connection is made.

e host computer and the Router are both powered on.
network cable is connected to both devices.
Category 5 cable is used if you are operating at 100 Mbps, and that the length
ot exceed 100 m (328 ft).
twork card connections.
-T/100BASE-TX port, network card, or cable may be defective.

game, server, or application to work.

ng an issue getting any Internet server, application or game to function properl
the Internet using the DeMilitarized Zone (DMZ) function. This option is u
ap
su
66