11 - EN
6 Solution suggestions for problems
Problem Cause Explanation / Suggestion
Programcannot
bestartedor
selected.
Machinemayhave
switchedtoself
protectionmodedueto
aninfrastructureproblem
(suchaslinevoltage,water
pressure,etc.).
Resetyourmachinebypressing“Start/Pause/
Cancel”buttonfor3seconds.(see,Canceling
aProgram)
Thereiswater
comingfrom
thebottomof
themachine.
Theremightbeproblems
withhosesorthepump
filter.
Besurethesealsofthewaterinlethosesare
securelyfitted.
Tightlyattachthedrainhosetothetap.
Makesurethatthepumpfilteriscompletely
closed.
Machine
stopped
shortlyafter
theprogram
started.
Machinecanstop
temporarilyduetolow
voltage.
Itwillresumeoperatingwhenthevoltageis
backtothenormallevel.
Itcontinuously
spins.
Remainingtime
doesnotcount
down.
Theremaybeanimbalance
oflaundryinthemachine.
Theautomaticspincorrectionsystemmight
havebeenactivatedduetotheunbalanced
distributionofthelaundryin��thedrum.
Thelaundryinthedrummaybeclustered
(bundledlaundryinabag).Laundryshouldbe
rearrangedandre-spun.
Nospinningisperformedwhenthelaundryis
notevenlydistributedinthedrumtoprevent
anydamagetothemachineandtoits
environment.
Itcontinuously
washes.
Remainingtime
doesnotcount
down.
Inthecaseofapaused
countdownwhiletakingin
water:
Timerwillnotcountdown
untilthemachineisfilled
withthecorrectamountof
water.
Themachinewillwaituntilthereisasufficient
amountofwatertoavoidpoorwashingresults
duetolackofwater.Thenthetimerwillstartto
countdown.
Inthecaseofapaused
countdownattheheating
step:
Timewillnotcount
downuntiltheselected
temperatureforthe
programisreached
Inthecaseofapaused
countdownatthespinning
step:
Theremaybeanimbalance
oflaundryinthemachine.
Theautomaticspincorrectionsystemmight
havebeenactivatedduetotheunbalanced
distributionofthelaundryinthedrum.
Thelaundryinthedrummaybeclustered
(bundledlaundryinabag).Laundryshouldbe
rearrangedandre-spun.
Nospinningisperformedwhenthelaundryis
notevenlydistributedinthedrumtoprevent
anydamagetothemachineandtoits
environment.