Soleus Air SG-PAC-12E1HP manual Troubleshooting, Problem Possible Causes Solutions

TROUBLESHOOTING

PROBLEM	POSSIBLE CAUSES	SOLUTIONS
The Air Conditioner will not start	The air conditioner is unplugged or not	• Make sure the air conditioner plug
	connected well.	is pushed completely into the out-
		let

The fuse is blown/circuit breaker is tripped.

•Check the house fuse/circuit breaker box and replace the fuse or reset the breaker.

• The unit will automatically re-start

Power Failurewhen power is restored.

• There is a protective time delay (approx. 3 minutes) to prevent tripping of the compressor overload. For this reason, the unit may not start normal cooling for 3 minutes after it is turned back on.

The current interrupter device is tripped.

•Press the RESET button located on the power cord plug.

•If the RESET button will not stay engaged, discontinue use of the air conditioner and contact a qualified service technician.

The Air Conditioner does not cool as it should

The Dehumidifier function is not providing cool air as it should

The Air Conditioner displays the Timer hours but does not work

Airflow is restricted	• Make sure there are no curtains,
	blinds, or furniture blocking the
	front of the air conditioner
The temperature control may not be	• Lower the set thermostat tempera-
set correctly.	ture
The air filter is dirty	• Clean the filter. See the Cleaning
	and Care Section of the manual.
The room may be too warm	• Please allow time for the room to
	cool down after turning on the air
	conditioner.
Cold air is escaping	• Check for open furnace registers
	and cold air returns
The Evaporator is frozen	• The unit is defrosting and will re-
	sume operation when done.
Is the TIMER ON enabled?	• Cancel the TIMER or wait until the
	unit turns on.

The Remote Control is not working	The batteries are inserted incorrectly	•	Check the position of the batteries.
	The batteries may be dead	•	Replace the batteries

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