ViewPoint Administrative Tools

The ViewPoint software includes several utilities to improve management and reliability. These utilities include a Repair Database tool, and Startup and Shutdown commands.

ViewPoint Repair Database

If the ViewPoint Server temporarily loses power, the ViewPoint database files may become corrupt. When this occurs, affected ViewPoint reports will neither function nor display report data. The SonicWALL folder in the Windows Start menu includes a ViewPoint Database Repair util- ity. The Repair Database utility repairs affected database files by removing corrupt data and indexes.

To fix any problems, the database server must be temporarily halted. This will cause an interruption to the ViewPoint service,and some loss of data may occur. The repair operation may take some considerable time to complete, and is best run when the system is lightly loaded.

You may repair your database by launching the ViewPoint Database Repair utility from the SonicWALL directory in the Windows Start menu and then selecting any key. You may cancel the program by pressing Control-Cfrom your keyboard. It is advisable not to cancel the program while it is recovering files.

To avoid possible database corruption issues, be sure to use an uninterruptible power supply and always properly shut down your ViewPoint server.

Startup and Shutdown Commands

The ViewPoint software includes the following applications: a Web server, a syslog server, and a database. For administrative or other purposes, it may be necessary to completely start or stop ViewPoint and all of its software components.

The Startup command, located in the SonicWALL directory in the Windows Start menu, launches all the ViewPoint software services. The Shutdown command, also located in the SonicWALL directory in the Windows Start menu, safely closes the ViewPoint software services.

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