Troubleshooting

Troubleshooting

If you run into any problems using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer.

• Overall operations/Easy Handycam

 

operation/Remote Commander .............

89

• Batteries/Power sources ........................

90

• Viewfinder/LCD screen ........................

91

• “Memory Stick PRO Duo”....................

91

• Recording ..............................................

92

• Playing back images ..........................

94

• Playing back images stored on a “Memory

Stick PRO Duo” on other devices.........

95

• Editing images on your camcorder .......

95

• Viewing on the TV................................

95

• Dubbing/Connecting to other

 

devices...................................................

96

• Functions that cannot be used

 

simultaneously.......................................

96

Notes before sending your camcorder for repair

•Your camcorder may be required to initialize or change the current hard disk of the camcorder, depending on the problem. In the event of this, the data stored on the hard disk will be deleted. Be sure to save the data on the internal hard disk (p. 47) onto other media (backup) before sending your camcorder for repair. We will not compensate you for any loss of hard disk data.

•During repair, we may check a minimum amount of data stored on the hard disk in order to investigate the problem.

However, your Sony dealer will neither copy nor retain your data.
Overall operations/Easy Handycam operation/Remote CommanderThe power does not turn on.

•Attach a charged battery pack to the camcorder (p. 16).

•The plug of the AC Adaptor has been disconnected from the wall outlet (wall socket). Connect it to the wall outlet (wall socket) (p. 16).

•Set the camcorder onto the Handycam Station securely (p. 16).

The camcorder does not operate even when the power is set to on.

•It takes a few seconds for your camcorder to be ready to shoot after the power is turned on. This is not a malfunction.

•Disconnect the AC Adaptor from the wall outlet (wall socket) or remove the battery pack, then reconnect it after about 1 minute. If the functions still do not work, press the RESET button (p. 114) using a pointed object (If you press the RESET button, all settings, including the clock setting, are reset).

•The temperature of your camcorder is extremely high. Turn off your camcorder and leave it for a while in a cool place.

•The temperature of your camcorder is extremely low. Leave your camcorder with the power of your camcorder on. Turn off your camcorder and take it to a warm place. Leave the camcorder there for a while, then turn on your camcorder.

Buttons do not work.

•During Easy Handycam operation, the following buttons/functions are not available.

–. (back light) button (p. 33)

–CAM CTRL dial (p. 34)

–Playback zoom (p. 39)

–To turn on and off the LCD backlight (Pressing and holding the DISP/BATT INFO button for a few seconds) (p. 21)

Troubleshooting

89