ConditionExplanation/Solution
There is a significant difference in the output volume level between
DIGITAL MEDIA PORT input and TV or other equipment input
• Adjust “Volume Offset” setting in the “Sound” menu (page 36).
Connection Diagnostic Results
“Connection successful.”does | Check Connections |
not appear | • Use a straight cable for the LAN cable. |
| • Check if the cable is connected firmly. |
| • Check the connection between the TV and the broadband router. |
| Check Settings |
| • Change the IP address for the DNS server (see “Checking the Network |
| Connection” on page 32) while referring to the following. |
| – Contact your Internet service provider. |
| – Specify the IP address of the router if you do not know the DNS of |
| your Internet service provider. |
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Home Network |
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The server cannot be found, a • Once server settings are changed, turn the TV off and on by pressing 1
| list cannot be retrieved, and | on the TV. |
| playback fails | • Execute “Server Diagnostics” (page 33). |
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| When using a PC as the server |
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| • Check if the PC is turned on. Do not turn off the PC while accessing. |
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| • If security software is installed on the server, be sure to allow |
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| connections from external devices. For details, see the manual supplied |
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| with your security software. |
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| • The load on the PC may be too high or the server application may |
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| become unstable. Try the following: |
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| – Stop the server application and restart it. |
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| – Restart the PC. |
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| – Reduce the number of applications running on the PC. |
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| – Reduce the amount of content. |
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| Changes on the server are not | • Sometimes changes are not applied to displays on the TV even though |
| being applied or displayed | content has been added and/or deleted on the server. If this happens, go |
| content differs from content | back up one level and try opening the folder or server again. |
| on the server |
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| Photo and/or music files do | Preliminary Check |
| not appear or icons are not | • Check that the connected device supports DLNA. |
| displayed | • Operations are not guaranteed for all servers. Also, operations differ |
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| depending on the features of the server and the content in question. |
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| • Turn the connected device on. |
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| Check Connections |
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| • Check that the LAN cable and/or mains lead of the server has not |
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| become disconnected. |
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| Check Settings |
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| • Check that the connected device is registered under “Server Display |
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| Settings” (page 33). |
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| • Check that the server is correctly configured. |
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| • Check that the selected equipment is connected to the network and can |
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| be accessed. |
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| • If the “IP Address Settings” in “Network” under “Network Settings” is |
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| set to “DHCP (DNS automatic)” or “DHCP (DNS manual)”, it may take |
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| some time to recognise a device if there is no DHCP server. Execute |
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| “Server Diagnostics” (page 33). |
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