ConditionExplanation/Solution

The TV cannot be found from renderer-compatible equipment (the controller)

Check Connections

•Check that the LAN cable and/or mains lead of the server has not become disconnected.

Check Settings

•Check if the “Renderer Function” is activated (page 46).

•Check that the connected device is registered under “Renderer Access Control” (page 46).

Channels

The desired channel cannot be

• Switch between digital and analogue mode and select the desired digital/

selected

analogue channel.

 

 

Some channels are blank

• Scrambled/Subscription only channel. Subscribe to the pay TV service.

 

• Channel is used only for data (no picture or sound).

 

• Contact the broadcaster for transmission details.

 

 

Digital channels are not

• Contact a local installer to find out if digital transmissions are provided

displayed

in your area.

 

• Upgrade to a higher gain aerial.

General

Distorted picture and/or sound • Keep the TV away from electrical noise sources such as cars, motorcycles, hair-dryers or optical equipment.

•When installing optional equipment, leave some space between the optional equipment and the TV.

•Check the aerial/cable connection.

•Keep the aerial/cable TV cable away from other connecting cables.

The TV turns off

• Check if the “Sleep Timer” is activated, or confirm the “Duration”

automatically (the TV enters

setting of “On Timer Settings” (page 38).

standby mode)

• If no signal is received and no operation is performed in the TV mode

 

for 10 minutes, the TV automatically switches to standby mode.

The TV turns on automatically • Check if the “On Timer” is activated (page 38).

 

Some input sources cannot be

• Select “AV Preset” and cancel “Skip” of the input source (page 40).

 

selected

 

 

 

 

 

The remote does not function

• Replace the batteries.

 

 

 

 

A channel cannot be added to

• Up to 999 channels can be stored in the favourite list.

 

the Favourite list

 

 

 

 

 

You have a blank TV listings

• Check the aerial/cable connection.

 

in the GUIDE Plus+ system

• Your cabling and set-up is OK, but your GUIDE Plus+ system was not

 

 

connected for enough time to receive TV listings data. Leave the TV

 

 

“STANDBY” overnight (24 hours) or use “Manual Data Download”

 

 

(page 19).

 

 

• You live in a country/region where the GUIDE Plus+ system is not yet

 

 

available. Check the list of countries to see if you are in a region that is

 

 

supported.

 

 

(http://www.europe.guideplus.com/)

 

 

 

 

HDMI equipment does not

• Check that your equipment is “Control for HDMI” compatible

 

appear on “HDMI Device

equipment.

 

List”

 

 

 

 

 

Not all channels are tuned

• Check support web site for cable provide information.

 

 

http://support.sony-europe.com/TV/DVBC/

 

 

 

 

You cannot select “Off” in

• If any “Control for HDMI” compatible audio equipment is connected to

 

“Control for HDMI”

the TV, you cannot select “Off” in this menu. If you want to change the

 

 

audio output to the TV speaker, select “TV Speaker” in the “Speaker”

 

 

menu (page 41).

 

 

 

Information Additional

53 GB