94
GB
You lost the
supplied CD-ROM
and want to obtain
a new one.
cPlease download the printer driver from
the Customer support web site. Or contact
your Sony dealer.
The printer driver
cannot be
installed.
Are you sure that you have
followed the installation
procedures correctly?
cFollow the procedures in the operating
instructions to install the driver (.page
73). If an error occurs, restart your
computer and do the installation
procedures again.
Is another application
program running?
cExit all applications and then install the
driver again.
Did you specify the
CD-ROM as the installation
CD-ROM correctly?
cDouble-click “Computer (My Computer)”
and then the CD-ROM icon in the open
window. Follow the procedures in the
operating instructions to install the driver.
cThe USB driver may not be installed
properly. Follow the operating
instructions to install the USB driver
again.
Is there an anti-virus
program or other program
running on the system?
cIf there is an anti-virus program or other
program running on the system, exit it and
then start installing the driver.
Did you log on using an
Administrator user account?
cTo install the driver, log onto Windows
using an Administrator user account.
This unit does not
respond to the
printing order
from the
computer.
cIf there is no trouble displayed on the
Windows desktop, check this unit’s LCD
screen.
If this unit shows trouble, do the
following:
1. Turn off the 1 (on/standby) button of
this unit.
2. Disconnect the power cable, wait for 5
to 10 seconds, and then connect the
cable again.
3. Restart your computer.
If these do not solve the problem, consult
with your Sony dealer or service facilities.
Symptom Check item Cause/Solutions