60
The external memory is not recognized.
,Try the following: 1Turn the player off.
2(USM1GH only) Align the V mark of the
EXT slot with the V mark on the external
memory, and insert the external memory.
3Turn the player on. 4Check that the
EXT indicator lights up in the front panel
display.
Bonus content or other data that are
contained in a BD-ROM cannot be pla yed.
,Try the following: 1Remove the disc.
2Turn the player off. 3Remove and re-
insert the external memory (page23).
4Turn the player on. 5Check that the
EXT indicator lights up in the front panel
display. 6Insert the BD-ROM with
BONUSVIEW/BD-LIVE.
A message indicating that the local
storage does not have enough space
appears on the screen.
,Delete unnecessary data in the external
memory (page33).
The remote does not function.
,The batteries in the remote are weak
(page26).
,The distance between the remote and the
player is too far.
,The remote is not pointed at the remo te
sensor on the player.
The player does not detect a USB device
connected to the player.
,Make sure that the USB device is securely
connected to the USB jack on the front
panel (page40).
,Check if the USB device or a cable is
damaged.
,Check if the USB device is on.
,The USB device is connected via a USB
hub. Connect the USB device directly to the
player.
The file name is not correctly displayed.
,The player can only display ISO 8859-1-
compliant character formats. Other
character formats may be displayed
differently.
,Depending on the writing software used,
the input characters may be displayed
differently.
The disc does not start playing from the
beginning.
,Resume Play is on (page 31).
Some functions such as Stop or Search
cannot be performed.
,Depending on the disc, you may not be able
to do some of the operations above. Refer to
the instruction manual supplied with the
disc.
The language for the soundtrack/subtitle
or angles cannot be changed.
,Try using the BD’s or DVD’s menu instead
of the direct selection button on the remote
(page 32).
,Multi-lingual tracks/subtitles or multi-
angles are not recorded on the BD or DVD
being played.
,The BD or DVD prohibits the changing of
the language for the soundtrack/subtitle or
angles.
The disc tray does not open and
“LOCKED” or “TLK ON” appears in the
front panel display.
,When “LOCKED” appears, the player is
locked. To cancel the Child Lock, hold
down N on the player until “UNLOCK”
appears in the front panel display (page 10).
,When “TLK ON” appears, contact your
Sony dealer or local authorized Sony
service facility.
External memory (local storage)Operation