Others
Troubleshooting
1Make sure the power cord and speaker cords are correctly and firmly connected.2Find your problem in the checklist below, and take the indicated corrective action.
If the issue persists, contact your nearest Sony dealer.If the STANDBY indicator flashes Immediately unplug the power cord, and check the following items.
If your system has a voltage selector, is the voltage selector set to the correct voltage?
Are you using only the supplied speakers?Is anything blocking the ventilation holes on the top or back of the system?After the STANDBY indicator stops flashing, reconnect the power cord, and turn on the system. If the issue persists, contact your nearest Sony dealer.
GeneralSound comes from one channel, or the left and right volumes are unbalanced.Place the speakers as symmetrically as possible.Connect only the supplied speakers.Severe hum or noise.Move the system away from sources of noise.Install a noise filter (available separately) to the power cord.
There is no sound.If the BLUETOOTH indicator is lit or flashing when a function other than the Bluetooth function is selected, no
sound is heard through the speakers or PHONES jack . Press and hold BLUETOOTH OPR for about
2 seconds until the BLUETOOTH indicator turns off.
The remote does not function.Remove any obstacles between the remote and the remote sensor on the unit, and position the unit away from fluorescent lights.
Point the remote at the system’s sensor.Move the remote closer to the system.CD/MP3 playerThe sound skips, or the disc will not play.Wipe the disc clean, and replace it.Move the system to a location away from vibration (for example, on top of a stable stand).
Move the speakers away from the system, or place them on separate stands. At high volume, speaker vibration may cause the sound to skip.
Play does not start from the first track.Press PLAY MODE repeatedly until both “PGM” and “SHUF” disappear to return to normal play.