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Sony Countertop Computer quick start To contact Sony for technical support, Troubleshooting

Models: Countertop Computer

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To contact Sony for technical support

Troubleshooting

To contact Sony for technical support

For further technical assistance, call 1-888-4-SONY-PC (1-888-476-6972) or access the Sony Computing Support Web site at: http://www.sony.com/pcsupport.

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Sony Countertop Computer quick start To contact Sony for technical support, Troubleshooting

Contents

VAIO Digital Studio Computer QuickStart Page Setting Up Your ContentsTroubleshooting IndexVAIO Digital Studio QuickStart Welcome FeaturesVAIO AV applications DVD-RW drive not available on all modelsCD-RW drive not available on all models DVD-ROM drive not available on all modelsCD-ROM drive not available on all models i.LINK IEEE1394 interfaceSony audio and video quality Preinstalled softwareMicrosoft Windows XP operating system CommunicationsVAIO Digital Studio QuickStart Computer and supplied accessories Unpacking Your ComputerManuals Software Library Recovery CDsPlanning your workspace To Choose an Ergonomic Location for Your ComputerVAIO Digital Studio QuickStart To Set Up Your Computer Setting Up Your VAIO Digital Studio ComputerConnecting a display monitor Connecting the speakers Connecting the speakersSetting Up Your VAIO Digital Studio Computer Connecting the keyboard and mouseConnecting the keyboard and mouse KEYBOARD MOUSE USB NETWORKConnecting the modem cable Connecting the modem cable1 Unplug your telephone from the wall jack VAIO Digital Studio QuickStartSetting Up Your VAIO Digital Studio Computer Connecting the power cordsConnecting the power cords PRINTER i.LINK S400 HEADPHONES SERIAL LINE INTurning on your computer To Turn on Your ComputerVAIO Digital Studio QuickStart Turning on your computerTo Register Your Computer To Register Your ComputerTo Set Up Your Dial-up Connection Phone and Modem Options window To Set Up Your Dial-up ConnectionNew Connection Wizard window Setting up your system’s power management To Set Up Power Management ModesColor Stand by mode indicatorsMode VAIO Digital Studio QuickStartAbout the power switch To Shut Down Your ComputerTurning off your computer VAIO Digital Studio QuickStart Overview of Software Applications About The Software On Your ComputerAdobe Acrobat Reader Adobe Systems IncAmerica Online Sonic SolutionsAmerica Online, Inc ArcSoft PhotoPrinter 2000 ProEarthLink Network Inc EarthLink Network Total AccessGiga Pocket Personal Video Recorder On selected models Sony Electronics IncMicrosoft Corp Microsoft Office XP Professional On selected modelsMicrosoft Office XP Small Business Edition On selected models Microsoft CorpTrend Micro, Inc PC-CillinPicoPlayer Sony Electronics IncRealNetworks Inc RealPlayerRecordNow DX On selected models VERITAS Software CorpSonicStage Premium On selected models VAIO Action SetupSony Electronics Inc Sony on YahooSupport for preinstalled software For Answers to Your Software QuestionsAdobe Systems Inc America Online America Online, IncEarthLink Network Total Access EarthLink Network Inc DVDit! for VAIO On selected models Sonic SolutionsMicrosoft Corporation PC-Cillin 2000 Trend Micro, IncQuicken 2002 Basic Intuit, Inc Sony Service CenterRealPlayer, RealJukebox RealNetworks, Inc RecordNow DX VERITAS Software CorpTopics TroubleshootingMy computer does not start My computer or software application stopped responding 2 When the Sony screen displays, press the F2 key on your keyboard There are two methods for opening your optical drive tray My optical drive tray does not openI cannot play a DVD or CD If you see video but cannot hear audio, check all of the following I cannot play a DVD1 Click Start in the Windows taskbar and then select Control Panel How do I change the video resolution of my display?Why is there no sound in any application? Many factors influence modem connection speed Telephone line noise My modem connection is slowMy modem does not work My microphone does not work How do I change my modem to rotary or Touch-Tone dialing?My microphone is too sensitive to background noise Check that the mouse is plugged securely into the Mouse port My mouse does not workWhy is my system running slowly? My mouse needs to be set up for left-hand useMy keyboard does not work I cannot find the Windows taskbarHow do I install a printer? To contact Sony for technical support TroubleshootingVAIO Digital Studio QuickStart The power source Notes on UseHandling the computer system Disposal of the lithium batteryMoisture condensation Handling a display Upgrading the computer systemCleaning CD or DVD media Using the hard disk driveHandling floppy disks Handling CD or DVD mediahard copy for all models ResourcesVAIO Computer This advanced reference manual supplies detailed VAIO Digital Studio QuickStart Index L Lighting K keyboardPage Page Index WordPerfect 33 workspace planningPrinted in USA 2002 Sony Electronics Inc4-662-117-11