Symptom | Check these items |
Picture is ghosting | • Eliminate the use of video cable extensions and/or video switch boxes. |
| • Check that all plugs are firmly seated in their sockets. |
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Picture is not centered or sized | • Adjust the size (page 9) or centering (page 9). Note that some video modes do not fill the |
properly | screen to the edges. |
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Edges of the image are curved | • Adjust the geometry (page 10). |
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Wavy or elliptical pattern (moire) | • Select MOIRE ADJUST and adjust the moire cancellation effect (page 11). |
is visible | xProblems caused by the connected computer or other equipment |
| |
| • Change your desktop pattern. |
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Color is not uniform | • Degauss the monitor* (page 11). If you place equipment that generates a magnetic field, |
| such as a speaker, near the monitor, or if you change the direction the monitor faces, color |
| may lose uniformity. |
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White does not look white | • Adjust the color temperature (page 10). |
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Letters and lines show red or blue | • Adjust the convergence (page 10). |
shadows at the edges |
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Monitor buttons do not operate | • If the control lock is set to ON, set it to OFF (page 11). |
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A hum is heard right after the | • This is the sound of the |
power is turned on | automatically degaussed for five seconds. |
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*If a second degauss cycle is needed, allow a minimum interval of 20 minutes for the best result. A humming noise may be heard, but this is not a malfunction.
Displaying this monitor’s name, serial number, and date of manufacture.
While the monitor is receiving a video signal, press and hold the center of the control button for more than five seconds to display this monitor’s information box.
MENUExample
| I NFORMA T I ON |
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b | MODE L : CPD - E 2 0 | 0 |
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SER NO : 1 2 3 4 5 6 7 |
| ||
MANUF ACTURED : | 1 | 9 9 9 - 5 2 | |
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If the problem persists, call your authorized Sony dealer and give |
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the following information. | US |
• Model name: |
•Serial number
•Name and specifications of your computer and graphics board.
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