Sony DCR-HC42 manual For copying and viewing pictures recorded on a tape

Troubleshooting (continued)

For copying and viewing pictures recorded on a tape

–[USB Audio Device] in the [Sound, video and game controllers] folder

–[USB Device] in the [Other devices] folder

–[USB Composite Device] in the [Universal Serial Bus Controller] folder

For copying and viewing pictures recorded on a “Memory Stick Duo”

–[? Sony Handycam] or [? Sony DSC] with a “?” mark in the [Other devices] folder 5 When the [Confirm Device Removal] screen appears, click [OK].

6Turn off the power of your camcorder, disconnect the USB cable, then restart the computer.

7Place the supplied CD-ROM in the disc drive of your computer.

8 Follow the steps below and try to install the USB driver again. 1 Double-click [My Computer].

2 Right-click [PICTUREPACKAGE] (Disc drive)*.

* Drive names (such as (E:)) may vary depending on the computer. 3 Click [Open].

4 Double-click [Driver].

5 Double-click [Setup.exe].

•Deleting anything other than [USB Audio Device], [USB Device], [USB Composite Device], [? Sony Handycam] and [? Sony DSC] may cause a malfunction of your computer.

For Windows 2000

Log on as Administrator.

1 Check that your camcorder is connected to a computer.

2 Right-click [My Computer], then click [Properties]. The [System Properties] screen appears.

3 Click the [Hardware] tab  [Device Manager]  [View]  [Devices by type].

4 If the devices below are already installed, right-click them, then click [Uninstall] to delete them.

For copying and viewing pictures recorded on a tape

– [USB Composite Device] in the [Universal Serial Bus Controller] folder

– [USB Audio Device] in the [Sound, video and game controller] folder

– [Composite USB Device] in the [Other devices] folder

For copying and viewing pictures recorded on a “Memory Stick Duo”

– [? Sony Handycam] or [? Sony DSC] with a “?” mark in the [Other devices] folder

5 When the [Confirm Device Removal] screen appears, click [OK].

6 Turn off the power of your camcorder, disconnect the USB cable, then restart the computer.

7 Place the supplied CD-ROM in the disc drive.

8 Follow the steps below and try to install the USB driver again. 1 Double-click [My Computer].

2 Right-click [PICTUREPACKAGE] (Disc drive)*.

* Drive names (such as (E:)) may vary depending on the computer.

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