your computer.

Your camcorder is not recognized by the computer.

Disconnect devices from the USB jack of the computer other than the keyboard, mouse, and your camcorder.

Disconnect the USB cable from the computer and the Handycam Station, and restart the computer, then connect the computer and your camcorder again in an orderly manner.

Self-diagnosis display/Warning indicators

If indicators appear on the LCD screen, check the following.

If the problem persists even after you have tried a couple of times, contact your Sony dealer or local authorized Sony service facility.

Indicators/Messages

Causes/Solutions

C:04:

The battery pack is not

 

an “InfoLITHIUM”

 

battery pack (H series).

 

Use an “InfoLITHIUM”

 

battery pack (H

 

series)(p. 8).

 

Connect the DC plug

 

of the AC Adaptor to

 

the DC IN jack of the

 

Handycam Station or

 

your camcorder securely

 

(p. 8).

C:13:/

Remove the power

C:32:

source. Reconnect it and

 

operate your camcorder

 

again.

E:20:/

A malfunction that

E:31:/

you cannot service has

E:61:/

occurred. Contact your

E:62:/

Sony dealer or local

E:91:/

authorized Sony service

E:94:

facility. Inform them of

 

the 5-digit code, which

 

starts from “E.”

Indicators/Messages

Causes/Solutions

101-0001

The file is damaged or

 

unreadable.

 

An error may have

 

occurred with the

 

hard disk drive in your

 

camcorder.

Delete unnecessary images.

Battery power is low.

The temperature of your camcorder is getting higher or extremely high. Turn off your camcorder and leave

it for a while in a cool place.

The temperature of your camcorder is extremely low. Make the camcorder warm.

When the indicator flashes slowly, free space for recording images are running out.

No “Memory Stick PRO Duo” is inserted (p. 12).

When the indicator

flashes quickly, there are not enough free space for recording images. Delete unnecessary images, or format the “Memory Stick PRO Duo” after storing the images on other media (p. 23).

The Image Database File is damaged.

The “Memory Stick PRO Duo” is damaged.

The “Memory Stick PRO Duo” is not formatted correctly.

An incompatible “Memory Stick PRO Duo” is inserted.

Troubleshooting

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