Sony DCR-TRV720, DCR-TRV820 Troubleshooting, – DCR-TRV820only, When operating using the printer

Troubleshooting

When operating using the printer

– DCR-TRV820 only

Symptom	Cause and/or Corrective Actions
Print paper cannnot be drawn in the	• The print cartridge is not inserted.
paper feeder.	c Insert the print cartridge. (p. 106)
	• The printer cover is closed.
	c Slide the printer cover to open. (p. 109)
	• You have inserted print paper into the paper feeder right after
	you turned the power source on.
	c Remove the print paper once.
	Make sure that the PRINT PAPER lamp is flashing slowly,
	and then insert print paper into the paper feeder. (p. 109)
	• The POWER switch is not set to VTR or MEMORY.
	c Set it to VTR or MEMORY. (p. 109)
	• The print paper is not inserted properly.
	c Press the print paper into the paper feeder for about two
	seconds after the beep sounds. (p. 109)
	• The tape is running.
	c Press x STOP button. (p. 25)
	• Printing images continuously makes the inside of the printer
	heat up. When this happens, you may not be able to insert
	print paper.
	c Leave your camcorder until it cools down, then insert print
	paper into the paper feeder again.
Images do not become still images	• Print paper or the print cartridge is not inserted.
even you press PRINT.	c Insert the print paper or the print cartridge. (p. 106, 109)
When you print images recorded on	• You have pressed PRINT lightly.
the “Memory Stick”, printing does	c Press PRINT deeper. (p. 116)
not start even you press PRINT.

Additional

The print cartridge cannot be removed from the cartridge compartment.

• Print paper is inserted.

cRemove the print paper. (p. 110)

•Printing is executed.

cRemove the print cartridge after the printing is completed. (p. 108)

•Pemoval switch is not slid to the end.

cSlide it to the end.

•The ribbon is jammed in the cartridge compartment.

cContact your Sony dealer or local authorized Sony service facility.

Information

The PRINT lamp is flashing fast.	• The inside of the printer has become too hot.
	c Leave your camcorder until it cools down, then resume
	printing images.
The PRINT CARTRIDGE lamp is	• The ribbon has run out.
flashing fast.	c Replace the print cartridge with a new one. (p. 106)
	• You have left the printer cartridge in high temperature so that
	the ribbon is damaged.
	c Replace the print cartridge with a new one. (p. 106)
Printing stops mid may, and the	• An error has occured during printing.
PRINT PAPER lamp or the PRINT	c Set the POWER switch to OFF (CHARGE) once, and then set
lamp is flashing fast.	it to VTR or MEMORY again.
	c Charged the battery, and reinstall it.
You cannot select 9PIC SAME or	• Print paper is not inserted, and the still image to print is not
9PIC MULTI in the menu settings.	played back.
	c Insert print paper, and play back the still image to print.
	(p. 91, 109)
The printed image has a black	• If you record the image on “Memory Stick” with other
frame.	equipment other than this unit, the printed image may have a
	black frame. This is not a malfunction.

(Continued on the following page)

131