Symptom

Check item

Cause/Solutions

Blank areas appear

• Is the image extremely high

c If an image is extremely high or wide,

at the top and

or wide?

blank areas may appear because of the

bottom.

 

ratio between the height and width.

 

 

 

Saving and deleting images

Symptom

Check item

Cause/Solutions

Cannot save an

• Is the memory card write-

c Cancel write-protection and try saving

image.

protected?

again.

 

 

 

 

• Is the write-protect switch of

c Slide the write-protect switch to the

 

the memory card in the

enable position. (.page 37)

 

[LOCK] position?

 

 

 

 

 

• Is the memory card full?

c Replace the memory card with one with

 

 

sufficient free space. Or, delete any

 

 

unnecessary images. (.page 25)

 

 

 

 

• Is the internal memory full?

c Delete any unnecessary images.

 

 

(.page 25)

 

 

 

Cannot delete an

• Is the memory card write-

c Use the device you are using to cancel

image.

protected?

write-protection and try deleting again.

 

 

 

 

• Is the write-protect switch of

c Slide the write-protect switch to the

 

the memory card in the

enable position. (.page 37)

 

[LOCK] position?

 

 

 

 

 

• Are you using “Memory

c It is not possible to delete an image from

 

Stick-ROM”?

or format “Memory Stick-ROM”.

 

 

 

An image was

 

c An image cannot be recovered once it is

deleted

—

deleted.

accidentally.

 

 

 

 

 

Connecting a computer

Symptom

Check item

Cause/Solutions

Nothing happens

 

c An over current error may have occurred

even if the USB

 

with the photo frame. To recover from the

cable is

—

error, turn the power of the photo frame

disconnected and

 

off and then back on.

then connected.

 

 

 

 

 

Photo frame

Symptom

Check item

Cause/Solutions

Nothing happens

 

c Push reset switch on rear side of the photo

even if you operate

—

frame by thin object such as a pin, etc.

the photo frame.

 

 

 

 

 

34 GB