Troubleshooting

Dots appear and remain on the screen.

This is not a malfunction. These dots are not recorded (page 2).

Cannot shoot images in succession.

The internal memory or “Memory Stick Duo” is full. Delete unnecessary images (page 28).

The battery level is low. Insert new batteries or charged Nickel-Metal Hydride batteries (not supplied).

Viewing imagesCannot play back images.

Press (Playback) (page 28).

The folder/file name has been changed on your computer (page 71).

Sony does not guarantee playback of image files on the camera if the files have been processed using a computer or recorded with another camera.

The camera is in USB mode. Delete the USB connection (page 67).

The date and time are not displayed.

The display indicators are turned off. Show the display indicators by pressing v (DISP) on the control button (page 18).

The image appears rough right after playback starts.

This may happen due to image processing. This is not a malfunction.

The image does not appear on the TV.

Check [Video Out] to see if the video output signal of your camera is set to the color system of your TV (page 56).

Check whether the connection is correct (page 58).

Deleting/Editing imagesCannot delete an image.

Cancel the protection (page 43).

The resizing function does not work.

You cannot resize movies.

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