Troubleshooting

Printing is canceled.

You disconnected the dedicated USB cable before the (PictBridge Connecting) mark disappears.

Cannot insert the date or print images in the index mode.

The printer does not provide these functions. Consult the printer manufacturer as to whether the printer provides these functions or not.

The date may not be inserted in the index mode depending on the printer. Consult the printer manufacturer.

“---- -- --” is printed on the date-inserted part of the image.

The image does not have the recording data so the date cannot be inserted. Set [Date] to [Off] and print the image again (page 78).

Cannot select the print size.

Consult the printer manufacturer as to whether the printer can provide the desired size.

Cannot print the image at the size selected.

When you use paper of a different size after connecting the printer to the camera, disconnect and then reconnect the dedicated USB cable.

The print setting of the camera differs from that of the printer. Change the setting of either the camera (page 78) or the printer.

Cannot operate the camera after canceling printing.

Wait for a while as the printer is carrying out the cancellation. It may take some time depending on the printer.

OthersCannot reset the file-number.

If you replace a recording medium, you cannot initialize file numbers with the camera. To initialize file numbers, format the “Memory Stick Duo” (page 51, 52) or the internal memory, and then initialize the settings (page 55). However, the data on the “Memory Stick Duo” or the internal memory will be deleted and all settings, including date, will be initialized.

The camera does not function with the lens portion extended.

Do not attempt to force the lens that has stopped moving.

Insert new batteries or charged Nickel-Metal Hydride batteries, then turn on the camera again.

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