Troubleshooting

Shooting still images/movies

Cannot record images.

•Check the free capacity of the internal memory or “Memory Stick Duo” media. If it is full, do one of the following:

–Delete unnecessary images (page 26).

–Change the “Memory Stick Duo” media.

•You cannot record images while charging the flash.

•Set the mode switch to (Still image) when shooting still images.

•Set the mode switch to (Movie) when shooting movies.

The subject is not visible on the screen.

•Your camera is set to the Playback mode. Set the mode switch to (Still image) or (Movie) (page 20).

Anti-blur function does not work.

•The anti-blur function does not work when appears on the display.

•The anti-blur function may not work properly when shooting night scenes.

•Shoot after pressing the shutter button halfway down; do not press it fully down suddenly.

The image is out of focus.

•The subject is too close. Make sure to position the lens farther away from the subject than the shortest shooting distance, approximately 5 cm (2 inches) (W)/50 cm (1 feet 7 3/4 inches) (T) from the front of the lens, when shooting (page 21).

• (Twilight) mode or (Landscape) mode is selected in the Scene Selection mode when shooting still images.

•The Focus preset function is selected. Select the auto focus mode (page 39).

•Refer to “If the subject is out of focus” on page 40.

Zoom does not work.

•You cannot use the Smart zoom depending on the image size (page 55).

•You cannot use the digital zoom while shooting movies.

•You cannot change the zoom scale while shooting movies.

The flash does not work.

•The flash is set to (Flash forced off) (page 21).

•You cannot use the flash when:

–[REC Mode] is set to [Burst] (page 36).

– (High Sensitivity) mode or (Twilight) mode is selected in the Camera (Scene Selection) (page 32).

–Shooting movies.

• Set the flash to (Flash forced on) when

(Landscape) mode,

 

(Beach) mode, or

(Snow) mode is selected in the Camera (Scene Selection) (page 21).

 

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