Troubleshooting

Images once copied to a computer cannot be viewed on the camera.

Copy them to a folder recognized by the camera, such as “101MSDCF” (page 81).

Operate correctly (page 83).

Picture Motion BrowserImages are not displayed correctly with ÒPicture Motion BrowserÓ.

Make sure the folder of the images is registered in “Viewed folders”. If the images are not displayed even if the folder is registered in “Viewed folders”, update the database (page 87).

You cannot find images imported with ÒPicture Motion BrowserÓ.

Look in the “My Pictures” folder.

If you have changed the default settings, refer to “Changing the “Folder to be imported”” on page 87 and check what folder is used for importing.

You want to change the ÒFolder to be importedÓ.

Access the “Import Settings” screen to change “Folder to be imported”. You can specify a different folder after using “Picture Motion Browser” to register it in “Viewed folders” (page 87).

All imported images are displayed on the calendar with the date January 1.

The date has not been set on the camera. Set the date on the camera (page 69).

“Memory Stick Duo”Cannot insert a ÒMemory Stick DuoÓ.

Insert it in the correct direction.

Cannot format a ÒMemory Stick DuoÓ.

You are using the “Memory Stick Duo” with the write-protect switch, and the switch is set to the LOCK position. Set the switch to the recording position (page 113).

You have formatted a ÒMemory Stick DuoÓ by mistake.

All the data on the “Memory Stick Duo” is deleted by formatting. You cannot restore it. We recommend that you set the write-protect switch on the “Memory Stick Duo” to the LOCK position to prevent accidental erasure (page 113).

Internal memoryCannot play back or record images using the internal memory.

There is a “Memory Stick Duo” inserted in the camera. Remove it.

Troubleshooting

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