
Troubleshooting
If you experience trouble with your camera, | 2 Should your camera still not work | 3 Should your camera still not work |
try the following solutions. | properly, press the RESET button on the | properly, consult your Sony dealer or |
1 First check the items on the tables below. | bottom of the camera using a | local authorized Sony service facility. |
object, then turn on the power again. (All |
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| If code “C:ss:ss” is displayed |
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the settings including date and time are |
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| on the LCD screen, the self- |
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cleared.) |
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| diagnosis display function is |
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| working (page 68). | RESET button |
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| Symptom | Cause | Solution |
The battery remaining | • You have used the camera in an extremely cold | — |
indicator is incorrect, or | location. |
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sufficient battery remaining | • The batteries are discharged. | p Install charged batteries (page 10). |
indicator is displayed but | • The battery contacts or the terminals on the | p Wipe any dirt off from them with a dry cloth (page 11). |
the power runs out soon. | battery/“Memory Stick” cover are dirty. |
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| • The batteries are exhibiting the “memory effect” | p To restore the batteries to their original condition, use them until |
| they are fully drained before recharging them. | |
| • The batteries are dead (page 75). | p Replace the batteries with new ones. |
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The battery life is short. | • You are shooting/viewing images in an | — |
| extremely cold location. |
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| • The batteries are not charged enough. | p Charge the batteries (page 10). |
| • The batteries are dead (page 75). | p Replace the batteries with new ones. |
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You cannot turn on the | • The batteries are not installed correctly. | p Install the batteries correctly (page 12). |
camera. | • The batteries are discharged. | p Replace them with charged batteries (page 10). |
| • The batteries are dead (page 75). | p Replace the batteries with new ones. |
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Troubleshooting
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