Symptom

Cause

 

 

 

 

 

 

 

 

 

 

 

 

Solution

 

 

 

 

Your camera cannot record

• No “Memory Stick” is inserted.

 

p Insert a “Memory Stick” (page 17).

 

images.

• The capacity of the “Memory Stick” is

p Delete the images saved in the “Memory Stick” (page 44), or

 

insufficient.

 

 

 

 

 

 

 

 

 

 

 

 

format it (page 45).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

p Change the “Memory Stick.”

 

 

• The write-protect switch on the “Memory Stick”

p Set it to the recording position (page 74).

 

is set to the LOCK position.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• You cannot shoot while the flash is charging.

 

 

 

 

 

• The mode switch is not set to

 

 

 

when shooting

p Set it to

 

(page 20).

 

 

 

a still image.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• The mode switch is not set to

 

 

 

when shooting

p Set it to

 

(page 41).

 

 

 

a movie.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The flash does not work.

• The mode switch is set to

 

or

 

 

 

 

 

.

 

p Set it to

.

 

 

 

 

 

 

 

 

 

 

• The flash is set to (No flash).

 

p Set the flash to auto (no indicator),

(Red-eye reduction) or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Forced flash) (page 23).

 

 

• When shooting still images, either

(Twilight

p Set it to other modes (pages 18 and 29).

 

 

mode) or

(Vivid nature mode) is selected for

 

 

 

 

 

 

the Scene Selection function, or the camera is in

 

 

 

 

 

 

Burst mode.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The eyes of the subject

 

 

 

 

 

 

 

 

 

 

 

 

p Set the flash mode to

(Red-eye reduction) (page 23).

come out red.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The date and time are

• The date and time are not set correctly.

p Set the correct date and time (page 15).

 

recorded incorrectly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Viewing images

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Symptom

Cause

 

 

 

 

 

 

 

 

 

 

 

 

Solution

 

 

 

 

Your camera cannot play

• The mode switch is not set to

.

 

 

 

 

p Set it to

 

(page 34).

 

 

back images.

• Your camera cannot play back image files

 

 

 

 

 

copied from the hard disk of your computer if the

 

 

 

 

 

 

folder/file name has been changed or the image

 

 

 

 

 

 

has been modified.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• The camera is in USB mode.

 

 

 

 

 

 

 

 

 

 

 

p Cancel the USB connection (pages 52 and 57).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The image cannot be played

 

 

 

 

 

 

 

 

 

 

 

 

p See page 63.

 

 

back on a computer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting

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