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Sony DSC-S750, DSC-S780, DSCS780 Others, Troubleshooting, Printing is canceled, Cannot select the print size, Cannot reset the file-number, Cannot print the image at the size selected

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Troubleshooting

Printing is canceled.

•You disconnected the dedicated USB cable before the (PictBridge Connecting) mark disappears.

Cannot insert the date or print images in the index mode.

•The printer does not provide these functions. Consult the printer manufacturer as to whether the printer provides these functions or not.

•The date may not be inserted in the index mode depending on the printer. Consult the printer manufacturer.

“---- -- --” is printed on the date-inserted part of the image.

•The image does not have the recording data so the date cannot be inserted. Set [Date] to [Off] and print the image again (page 79).

Cannot select the print size.

•Consult the printer manufacturer as to whether the printer can provide the desired size.

Cannot print the image at the size selected.

•When you use paper of a different size after connecting the printer to the camera, disconnect and then reconnect the dedicated USB cable.

•The print setting of the camera differs from that of the printer. Change the setting of either the camera (page 79) or the printer.

Cannot operate the camera after canceling printing.

•Wait for a while as the printer is carrying out the cancellation. It may take some time depending on the printer.

OthersCannot reset the file-number.

•If you replace a recording medium, you cannot initialize file numbers with the camera. To initialize file numbers, format the “Memory Stick Duo” (page 52, 53) or the internal memory, and then initialize the settings (page 56). However, the data on the “Memory Stick Duo” or the internal memory will be deleted and all settings, including date, will be initialized.

The camera does not function with the lens portion extended.

•Do not attempt to force the lens that has stopped moving.

•Insert a charged battery pack, then turn on the camera again.

Troubleshooting

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Contents

DSC-S750/S780 “Instruction Manual” and the “Cyber-shot Step-up Guide” VCLICK Notes on using your camera Table of contents Table of contents Using the Setup screen Viewing images on a TV Using your computer Printing still images Troubleshooting Others Index Basic techniques for better images Focus Basic techniques for better images Hints for preventing blur Camera shake Subject blur Exposure Color On the effects of lighting Quality On “image quality” and “image size” Flash On using the flash Identifying parts Identifying parts Indicators on the screen Indicators on the screen When playing back still images When playing back movies Page Changing the screen display Using the internal memory Using the mode dial Shooting images easily (Auto adjustment mode) 1 Select a mode with the mode dial Still image (auto adjustment mode): Select Movie: 2 Hold the camera steady, keeping your arms at your side Shooting images easily (Auto adjustment mode) If you shoot a still image of a subject that is difficult to focus on W/T Using the zoom Flash (Selecting a flash mode for still images) Macro (Shooting close-up) Using the self-timer To change the still image size Shooting still images (Scene selection) Shooting still images (Scene selection) Scene Selection modes Functions you can use in Scene Selection Viewing/deleting images Viewing/deleting images To view an index screen To delete images in index mode To cancel a selection Using menu items Menu items Shooting menu Shooting menu (EV): Adjusting the light intensity 9 (Focus): Changing the focus method Page (Metering Mode): Selecting the metering mode WB (White Bal): Adjusting the color tones ISO: Selecting a luminous sensitivity Mode (REC Mode): Selecting the continuous shooting method (Flash Level): Adjusting the amount of flash light (Sharpness): Adjusting the sharpness of the image (Setup): Changing Setup items Viewing menu Viewing menu -(Protect): Preventing accidental erasure To protect images in single image mode To protect images in index mode To cancel the protection To cancel protection of all images in the folder DPOF: Adding a Print order mark (Print): Printing images using a printer (Slide): Playing back a series of images (Resize): Changing the image size of a recorded image (Rotate): Rotating a still image Trimming: Recording an enlarged image Using Setup items Camera Camera Function Guide Red Eye Reduction Auto Review Internal Memory Tool For details on the operation 1 page Internal Memory Tool To cancel formatting Memory Stick Tool Memory Stick Tool Change REC. Folder To cancel changing the recording folder Copy To cancel copying Setup1 Setup2 Setup2 Clock Set To cancel the clock setting Viewing images on a TV On TV color systems NTSC system PAL system PAL-Msystem PAL-Nsystem Enjoying your Windows computer Recommended computer environment Installing the software (supplied) Installing the software (supplied) On the “Picture Motion Browser” (supplied) Copying images to your computer using the “Picture Motion Browser” Copying images to your computer using the “Picture Motion Browser” Copying images to a computer Viewing images on your computer 2 Import the images To delete the USB connection Image file storage destinations and file names Example: viewing folders on Windows XP Page Copying images to a computer without “Picture Motion Browser” Copying images to a computer -WindowsXP/Vista Copying images to a computer without “Picture Motion Browser” 3 Click [Open folder to view files] 4 Double-click[DCIM] For Windows 2 Copy the image file to the “Memory Stick Duo” folder in the following order Using your Macintosh computer Copying and viewing images on Using your Macintosh computer Technical Support Viewing “Cyber-shot Step-upGuide” How to print still images Printing images directly using a PictBridge compliant printer Printing images directly using a PictBridge compliant printer Stage 2: Connecting the camera to the printer 1 Connect the camera to the printer 2 Turn on your camera and the printer Stage 3: Printing 2 Select print settings with v/V/b/B [Index] [Size] [Date] [Quantity] Page Printing at a shop Printing at a shop Marking in index mode 1 Display the index screen (page 29) 4 Select [Select] with v/V, then press z 5 Select the image you want to mark with v/V/b/B, then press z Troubleshooting Battery pack and power Cannot insert the battery pack Cannot turn on the camera The power turns off suddenly The remaining charge indicator is incorrect Shooting still images/movies Cannot record images The subject is not visible on the screen The image is out of focus Zoom does not work Fuzzy specks appear in images shot using the flash The close-upshoot function (Macro) does not work The date and time are not displayed Cannot insert dates on images The screen is too dark or too bright The eyes of the subject come out red Dots appear and remain on the screen Cannot shoot images in succession Viewing images Cannot play back images Computers Computer OS compatibility with camera is unknown Your computer does not recognize your camera Cannot copy images Cannot play back images on your computer Cannot print an image Images once copied to a computer cannot be viewed on the camera “Memory Stick Duo” Cannot insert a “Memory Stick Duo” You have formatted a “Memory Stick Duo” by mistake Printing Images are printed with both edges cut off Cannot print images with the date inserted PictBridge compliant printer A connection cannot be established Printing is canceled Cannot insert the date or print images in the index mode “---- -- --”is printed on the date-insertedpart of the image Cannot select the print size Cannot print the image at the size selected The lens gets fogged The lens does not move when you turn off the camera The camera becomes warm when you use it for a long time The Clock Set screen appears when you turn on the camera You want to change the date or time Warning messages Warning messages Cannot record File error File protect Image size over Using the camera abroad — Power sources On the “Memory Stick Duo” On the “Memory Stick Duo” Notes on using the Memory Stick Duo Adaptor (not supplied) Notes on using “Memory Stick PRO Duo” (not supplied) On the battery pack On the battery charger Index Index