Troubleshooting (continued)

Operation

Symptom

Remedy

The disc does not play.

• There is no disc inside (“Insert disc.” appears on the

 

screen). Insert a disc.

 

 

 

• Insert the disc correctly with the playback side facing down.

 

 

 

• Clean the disc.

 

 

 

• There is a flaw on the disc.

 

 

 

• The player cannot play CD-ROMs, etc (page 7).

 

Insert a DVD, a VIDEO CD, or CD.

 

 

 

• Check the region code of the DVD (page 6).

 

 

 

• Moisture has condensed inside the player. Remove the

 

disc and leave the player turned on for about half an

 

hour (page 10).

 

 

 

• Check that the player is placed in a horizontal position.

 

 

 

• The buttons on the player are locked. Slide HOLD back

 

to the off position.

 

 

VES (Virtual Enhanced

• The headphone surround function is turned on.

Surround) does not function.

Set HP SURROUND to OFF.

 

 

The player does not play from

• Repeat Play, Shuffle Play or Program Play has been

the beginning when playing a

selected. Press CLEAR (pages 66 through 71).

disc.

 

• Resume Play has been selected.

 

 

Press x on the player or on the remote before you start

 

playing (page 33).

 

 

 

• A title menu or a DVD menu automatically appears on

 

the TV screen when you play your DVD, or a setup

 

display automatically appears on the TV screen when

 

you play your VIDEO CD with PBC functions.

 

 

The player starts playing the

• The DVD features the auto playback function.

disc automatically.

 

• “AUTO PLAY” in “CUSTOM SETUP” is set to

 

 

“TIMER.” (page 84)

 

 

Playback stops automatically.

• The disc may contain an auto pause signal. While playing

 

such a disc, the player stops playback at the signal.

 

 

 

• There is a flaw on the disc.

 

 

You cannot perform some

• Depending on the disc, you may not be able to do

functions such as Stop, Search,

some of these operations.

Slow-motion Play, Repeat Play,

 

Shuffle Play or Program Play.

 

 

 

Messages do not appear on the

• In the setup display, select the desired language for the

screen in the language you

on-screen display in “OSD” under “LANGUAGE

want.

SETUP” (page 78).

100Additional Information