Additional Information

Troubleshooting

If you experience any of the following difficulties while using the player, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer.

Power

The power is not turned on.

,Check that the AC power cord is connected securely.

Picture

There is no picture/picture noise appears.

,Re-connect the connecting cord securely.

,The connecting cords are damaged.

,Check the connection to your TV (page 18) and switch the input selector on your TV so that the signal from the player appears on the TV screen.

,The disc is dirty or flawed.

,If the picture output from your player goes through your VCR to get to your TV or if you are connected to a combination TV/ VIDEO player, the copy-protection signal applied to some DVD programs could affect picture quality. If you still experience problems even when you connect your player directly to your TV, please try connecting your player to your TV’s S VIDEO input (page 18).

,You have set “COMPONENT OUT” in “SCREEN SETUP” to “PROGRESSIVE” even though your TV cannot accept the signal in progressive format. In this case, set the COMPONENT VIDEO OUT/SCAN SELECT switch on the rear panel of the player to INTERLACE. Then reset the

COMPONENT VIDEO OUT/SCAN SELECT switch to SELECTABLE (page 72).

,Even if your TV is compatible with progressive format 480p signals, the image may be affected when you set “COMPONENT OUT” to “PROGRESSIVE.” In this case, set “COMPONENT OUT” to “INTERLACE.”

,You have selected VIDEO OFF (page 31).

Even though you set the aspect ratio in “TV TYPE” of “SCREEN SETUP,” the picture does not fill the screen.

,The aspect ratio of the disc is fixed on your DVD.

Sound

There is no sound.

,Re-connect the connecting cord securely.

,The connecting cord is damaged.

,The player is connected to the wrong input jack on the amplifier (receiver) (page 23, 24, 25).

,The amplifier (receiver) input is not correctly set.

,The player is in pause mode or in Slow- motion Play mode.

,The player is in fast forward or fast reverse mode.

,If the audio signal does not come through the DIGITAL OUT (OPTICAL or COAXIAL) jack, check the audio settings (page 75).

,Super Audio CD audio signals are not output from the digital jack.

,While playing a Super VCD on which the audio track 2 is not recorded, no sound will come out when you select “2:STEREO,” “2:1/L,” or “2:2/R.”

Sound distortion occurs.

,Set “AUDIO ATT” in “AUDIO SETUP” to “ON” (page 74).

The sound volume is low.

,The sound volume is low on some DVDs. The sound volume may improve if you set “AUDIO DRC” to “TV MODE” (page 74).

,Set “AUDIO ATT” in “AUDIO SETUP” to “OFF” (page 74).

The surround effect is difficult to hear when you are playing a Dolby Digital or DTS sound track.

,Check the speaker connections and setting (page 25, 27, 75).

,The 5.1 channel sound is not recorded on the disc being played.

Information Additional

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