71
Additional Information
The player does not operate properly.
,When static electricity, etc., causes the player
to operate abnormally, press POWER on the
player to turn the player off and then on again.
Nothing is displayed on the front
panel display.
,DIMMER in CUSTOM SETUP is set to
OFF. Set DIMMER to BRIGHT or
DARK (page 65).
5 numbers or letters are displayed on
the screen and on the front panel
display.
,The self-diagnosis function was activated.
(See the table on page 71.)
The disc tray does not open and
LOCKED appears on the front panel
display.
,Contact your Sony dealer or local authorized
Sony service facility.
Self-diagnosis Function

(When letters/numbers appear in the

display)

When the self-diagnosis function is activated
to prevent the player from malfunctioning, a
five-character service number (e.g., C 13 00)
with a combination of a letter and digits
appears on the screen and the front panel
display. In this case, check the following
table.
First three
characters
of the
service
number
Cause and/or corrective
action
C 13 The disc is dirty.
,Clean the disc with a soft
cloth (page 8).
C 31 The disc is not inserted correctly.
,Re-insert the disc correctly.
E XX (xx is a
number)
To prevent a malfunction, the
player has performed the self-
diagnosis function.
,Contact your nearest Sony
dealer or local authorized
Sony service facility and
give the 5-character service
number.
Example: E 61 10
C:13:00