Additional Information

Troubleshooting

If you experience any of the following difficulties while using the player, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer.

Power

The power is not turned on.

,Check that the mains lead is connected securely.

Picture

There is no picture/picture noise appears.

,Re-connect the connecting cord securely.

,The connecting cords are damaged.

,Check the connection to your TV (page 15) and switch the input selector on your TV so that the signal from the player appears on the TV screen.

,The disc is dirty or flawed.

,If the picture output from your player goes through your VCR to get to your TV or if you are connected to a combination TV/ VIDEO player, the copy-protection signal applied to some DVD programmes could affect picture quality. If you still experience problems even when you connect your player directly to your TV, try connecting your player to your TV’s S VIDEO input (page 15).

,The disc is recorded in a colour system that is different from your TV.

,You have selected “PROGRESSIVE AUTO” or “PROGRESSIVE VIDEO” using the PROGRESSIVE button on the front panel (the PROGRESSIVE indicator lights up) even though your TV cannot accept the progressive signal. In this case, select “NORMAL (INTERLACE)” so that the PROGRESSIVE indicator turns off.

,If the colour system of your player does not match with that of your TV, change the colour system of the player. For details, see page 16. (You cannot change the colour system of the DVD disc itself.)

,Even if your TV is compatible with progressive format 525p/625p signals, the image may be affected when you set the player to progressive format. In this case, select “NORMAL (INTERLACE)” using the PROGRESSIVE button on the front panel so that the PROGRESSIVE indicator turns off and the player is set to normal (interlace) format.

The picture does not fill the screen, even though the aspect ratio is set in “TV TYPE” under “SCREEN SETUP.”

,The aspect ratio of the disc is fixed on your DVD.

Sound

There is no sound.

,Re-connect the connecting cord securely.

,The connecting cord is damaged.

,The player is connected to the wrong input jack on the amplifier (receiver) (page 18).

,The amplifier (receiver) input is not correctly set.

,The player is in pause mode or in Slow- motion Play mode.

,The player is in fast forward or fast reverse mode.

,If the audio signal does not come through the DIGITAL OUT (OPTICAL or COAXIAL) jack, check the audio settings (page 72).

,While playing a Super VCD on which the audio track 2 is not recorded, no sound will come out when you select “2:STEREO,” “2:1/L,” or “2:2/R.”

,When playing multichannel MPEG audio soundtracks, only the Front (L) and Front

(R) signals will be output from two front speakers.

Sound distortion occurs.

,Set “AUDIO ATT” in “AUDIO SETUP” to “ON” (page 71).

The sound volume is low.

,The sound volume is low on some DVDs. The sound volume may improve if you set “AUDIO DRC” in “AUDIO SETUP” to “TV MODE” (page 71).

,Set “AUDIO ATT” in “AUDIO SETUP” to “OFF” (page 71).

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