Additional Information

Troubleshooting

If you experience any of the following difficulties while using the player, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer.

Power

The power is not turned on.

,Check that the mains lead is connected securely.

Picture

There is no picture/picture noise appears.

,Re-connect the connecting cord securely.

,The connecting cords are damaged.

,Check the connection to your TV (page 15) and switch the input selector on your TV so that the signal from the player appears on the TV screen.

,Set “LINE” in “SCREEN SETUP” to an item appropriate for your system (page 63).

,The disc is dirty or flawed.

,If the picture output from your player goes through your VCR to get to your TV or if you are connected to a combination TV/ VIDEO player, the copy-protection signal applied to some DVD programmes could affect picture quality.

,The disc is recorded in a colour system that is different from your TV.

The picture does not fill the screen, even though the aspect ratio is set in “TV TYPE” under “SCREEN SETUP.”

,The aspect ratio of the disc is fixed on your DVD.

The picture is black and white.

,Set “LINE” in “SCREEN SETUP” to an item appropriate for your TV (page 63).

,Depending on the TV, the picture on the screen becomes black and white when you play a disc recorded in the NTSC colour system.

,When you are using a SCART cord, be sure to use one that is fully wired (21-pins).

Sound

There is no sound.

,Re-connect the connecting cord securely.

,The connecting cord is damaged.

,The player is connected to the wrong input jack on the amplifier (receiver) (page 17).

,The amplifier (receiver) input is not correctly set.

,The player is in pause mode or in Slow- motion Play mode.

,The player is in fast forward or fast reverse mode.

,If the audio signal does not come through the DIGITAL OUT (COAXIAL) jack, check the audio settings (page 65).

,While playing a Super VCD on which the audio track 2 is not recorded, no sound will come out when you select “2:STEREO,” “2:1/L,” or “2:2/R.”

,When playing multichannel MPEG audio soundtracks, only the Front (L) and Front

(R) signal will be output from your two front speakers.

Sound distortion occurs.

,Set “AUDIO ATT” in “AUDIO SETUP” to “ON” (page 65).

The sound volume is low.

,The sound volume is low on some DVDs. The sound volume may improve if you set “AUDIO DRC” in “AUDIO SETUP” to “TV MODE” (page 65).

,Set “AUDIO ATT” in “AUDIO SETUP” to “OFF” (page 65).

Operation

The remote does not function.

,The batteries in the remote are weak.

,There are obstacles between the remote and the player.

,The distance between the remote and the player is too far.

,The remote is not pointed at the remote sensor on the player.

The disc does not play.

,The disc is turned over.

Insert the disc with the playback side facing down.

Information Additional

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