Additional Information

Troubleshooting

If you experience any of the following difficulties while using the player, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer.

Power

The power is not turned on.

,Check that the mains lead is connected securely.

Picture

There is no picture/picture noise appears.

,Re-connect the connecting cord securely.

,The connecting cords are damaged.

,Check the connection to your TV (page 17) and switch the input selector on your TV so that the signal from the player appears on the TV screen.

,Set “LINE” in “SCREEN SETUP” to an item appropriate for your system (page 73).

,The disc is dirty or flawed.

,If the picture output from your player goes through your VCR to get to your TV or if you are connected to a combination TV/ VIDEO player, the copy-protection signal applied to some DVD programmes could affect picture quality. If you still experience problems even when you connect your player directly to your TV, try connecting your player to your TV’s S VIDEO input (page 17).

,The disc is recorded in a colour system that is different from your TV.

,You have selected “PROGRESSIVE (AUTO)” or “PROGRESSIVE (VIDEO)” using the PROGRESSIVE button on the front panel (the PROGRESSIVE indicator lights up) even though your TV cannot accept the progressive signal. In this case, select “NORMAL (INTERLACE)” so that the PROGRESSIVE indicator turns off.

,Even if your TV is compatible with progressive format 525p/625p signals, the image may be affected when you set the player to progressive format. In this case, select “NORMAL (INTERLACE)” using the PROGRESSIVE button on the front panel so that the PROGRESSIVE indicator turns off and the player is set to normal (interlace) format.

,If you set “LINE” to “RGB” in “SCREEN SETUP” (page 26, 73), the player outputs no component video signals.

The picture does not fill the screen, even though the aspect ratio is set in “TV TYPE” under “SCREEN SETUP.”

,The aspect ratio of the disc is fixed on your DVD.

The picture is black and white.

,Set “LINE” in “SCREEN SETUP” to an item appropriate for your TV (page 73).

,Depending on the TV, the picture on the screen becomes black and white when you play a disc recorded in the NTSC colour system.

,If you are using a SCART cord, be sure to use one that is fully wired (21-pins).

Sound

There is no sound.

,Re-connect the connecting cord securely.

,The connecting cord is damaged.

,The player is connected to the wrong input jack on the amplifier (receiver) (page 23, 24, 25).

,The amplifier (receiver) input is not correctly set.

,The player is in pause mode or in Slow- motion Play mode.

,The player is in fast forward or fast reverse mode.

,If the audio signal does not come through the DIGITAL OUT (OPTICAL or COAXIAL) jack, check the audio settings (page 76).

,While playing a Super VCD on which the audio track 2 is not recorded, no sound will come out when you select “2:STEREO,” “2:1/L,” or “2:2/R.”

Sound distortion occurs.

,Set “AUDIO ATT” in “AUDIO SETUP” to “ON” (page 75).

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