Self-diagnosis function

When the self-diagnosis function works to prevent the player from malfunctioning, a five-character service number (combination of a letter and digits) flashes on the front panel display. In this case, check the following table.

First three characters

Cause and/or Corrective Action

 

 

C 13

•The disc is dirty.

 

/Clean the disc with a cleaning cloth (page 6).

 

 

C 31

•The disc is not inserted correctly.

 

/Open the disc tray and insert the disc correctly.

 

 

E xx (xx is any number)

•To prevent the player from malfunctioning, the self-diagnosis function has worked.

 

/When you contact your Sony dealer or local authorized Sony service facility, give

 

the 5-character service number. (example: E 61 10)

 

 

Information Additional

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