TroubleshootingOn the display window

Symptom

Cause/Remedy

The backlight is not turned

LIGHT is set to “OFF.”

on.

c In the menu mode, set “LIGHT” to “ON” (page 31).

 

 

s” is displayed for a title.

Characters that cannot be displayed on your Network Walkman are

 

involved.

 

c Use the supplied SonicStage software to rename the title with

 

appropriate characters.

 

 

On the connection with the computer or supplied software

Symptom

Cause/Remedy

The software cannot be

An operating system not compatible with the software is used.

installed.

c For details, refer to the SonicStage operating instructions.

 

 

“USB CONNECT” is not

• Please wait for authentication of the SonicStage software.

displayed when connecting

• Another application is running on the computer.

to the computer with the

c Wait for a while and reconnect the USB cable. If the problem

dedicated USB cable.

persists, disconnect the USB cable, restart the computer, and then

 

reconnect the USB cable.

 

• The dedicated USB cable has disconnected.

 

c Connect the dedicated USB cable.

 

• A USB hub is used.

 

c Connecting via a USB hub is not guaranteed. Connect the

 

dedicated USB cable directly to the computer.

Your Network Walkman is not recognized by the computer when it is connected to the computer.

The dedicate USB cable is disconnected. c Connect the dedicated USB cable.

Song cannot be transferred

• The dedicated USB cable is not connected properly.

to your Network Walkman.

c Connect the USB cable properly.

 

• The free space of the built-in flash memory where you want to

 

transfer audio files to is insufficient.

 

c Transfer any unnecessary songs back to your computer to

 

increase free space.

 

• You have already transferred to 65,535 songs or 4,096 groups to the

 

built-in flash memory using the SonicStage software.

 

c You can transfer up to 65,535 songs, and 4,096 groups to the

 

built-in flash memory using SonicStage software. One group can

 

contain up to 999 songs.

 

• Audio files with a limited playing period or playing count may not

 

be transferred due to restrictions set by copyright holders. For details

 

on the settings of each audio file, contact the distributor.

 

 

36